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OverviewThis book tries to bring together the important information for a last minute preparation in as low as 60 minutes for a career in Customer Service. In this book you will find the most frequently asked job interview questions for both support center and call center environments. It covers questions related to excellent customer service, respecting the customer's time, customer development, workflows, processes and business needs, customer relations, problem resolution, time management, effective customer service, customers' expectations, customers inquiries, customer feedback, resolve problems.It has been well written to make it a very quick read. It also covers non-technical, HR and Personnel questions in brief Full Product DetailsAuthor: Blgs PublishersPublisher: Createspace Independent Publishing Platform Imprint: Createspace Independent Publishing Platform Dimensions: Width: 15.20cm , Height: 0.50cm , Length: 22.90cm Weight: 0.141kg ISBN: 9781537719979ISBN 10: 1537719971 Pages: 98 Publication Date: 16 September 2016 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |