Customer Service: Perspectives and Considerations for the EMS Leader
Author:   John R Brophy
Publisher:   Createspace Independent Publishing Platform
ISBN:  

9781505678161


Pages:   106
Publication Date:   03 February 2015
Format:   Paperback
Availability:   Available To Order   Availability explained
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Customer Service: Perspectives and Considerations for the EMS Leader


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Overview

Customer Service - Perspectives and Considerations for the EMS Leader serves as a primer for new and experienced leaders alike. It's goal is to reinforce a people-centered approach to EMS and patient care.

Full Product Details

Author:   John R Brophy
Publisher:   Createspace Independent Publishing Platform
Imprint:   Createspace Independent Publishing Platform
Dimensions:   Width: 12.70cm , Height: 0.60cm , Length: 20.30cm
Weight:   0.113kg
ISBN:  

9781505678161


ISBN 10:   1505678161
Pages:   106
Publication Date:   03 February 2015
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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John R. Brophy has been in EMS for over 30 years. He has held provider and leadership roles in both operations and communications. His diverse experience and story-telling ability have positioned him as a frequent speaker at national and regional conferences. Over the years he has published numerous trade journal articles. This book is his fifth on a variety of EMS and leadership topics.

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