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OverviewFull Product DetailsAuthor: Carol SmithPublisher: BuilderBooks Imprint: BuilderBooks Dimensions: Width: 17.80cm , Height: 0.80cm , Length: 25.40cm Weight: 0.268kg ISBN: 9780867185621ISBN 10: 0867185627 Pages: 128 Publication Date: 30 January 2003 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Available To Order We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationInternationally renowned, Carol Smith is a customer relations expert with 30 years of experience in the home building, customer relations, real estate, and mortgage industries with home owners and builders alike. A bestselling author of nearly a dozen books focusing on home building, Carol's successful books include Customer Service for Home Builders; Warranty Service for Home Builders; Meetings with Clients; Homeowner Manual, 2nd ed.; Dear Homeowner: A Book of Customer Service Letters and other products. She founded the Association for Customer Relations Professionals and speaks to standing room only audiences at the International Builders' Show of the National Association of Home Builders, at state and local builders' association functions, and at meetings in Canada, Australia, and other countries. Tab Content 6Author Website:Countries AvailableAll regions |
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