Customer Satisfaction Evaluation
Author:   Evangelos Grigoroudis ,  Yannis Siskos
Publisher:   Springer
ISBN:  

9781441916563


Pages:   328
Publication Date:   08 November 2009
Format:   Undefined
Availability:   Out of stock   Availability explained


Our Price $65.87 Quantity:  
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Customer Satisfaction Evaluation


Overview

This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.

Full Product Details

Author:   Evangelos Grigoroudis ,  Yannis Siskos
Publisher:   Springer
Imprint:   Springer
Dimensions:   Width: 23.40cm , Height: 1.80cm , Length: 15.60cm
Weight:   0.458kg
ISBN:  

9781441916563


ISBN 10:   1441916563
Pages:   328
Publication Date:   08 November 2009
Audience:   General/trade ,  General
Format:   Undefined
Publisher's Status:   Unknown
Availability:   Out of stock   Availability explained

Table of Contents

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