|
![]() |
|||
|
||||
Overview"This is a comprehensive, practical ""How-to"" guide for software companies and developers both small and large. The basic premise of the book is that the customer is the ultimate judge of product quality, therefore the customer must be an integral part of the development of the QA program. The reader is walked through the process of developing a QA program starting with understanding the customer's definition of quality and ending with formal process evaluation program, ISO 9000 and SEI CMM." Full Product DetailsAuthor: Frank P. GinacPublisher: Pearson Education (US) Imprint: Prentice Hall Dimensions: Width: 14.00cm , Height: 0.50cm , Length: 21.00cm Weight: 0.192kg ISBN: 9780135714645ISBN 10: 0135714648 Pages: 160 Publication Date: 03 March 2000 Audience: College/higher education , Tertiary & Higher Education Format: Hardback Publisher's Status: Out of Print Availability: In Print ![]() Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsReviewsAuthor InformationFRANK P. GINAC has more than twelve years of experience developing quality programs based on customer satisfaction for organizations both large and small. Tab Content 6Author Website:Countries AvailableAll regions |