Customer Oriented Software Quality Assurance

Author:   Frank P. Ginac
Publisher:   Pearson Education (US)
ISBN:  

9780135714645


Pages:   160
Publication Date:   03 March 2000
Format:   Hardback
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

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Customer Oriented Software Quality Assurance


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Overview

"This is a comprehensive, practical ""How-to"" guide for software companies and developers both small and large. The basic premise of the book is that the customer is the ultimate judge of product quality, therefore the customer must be an integral part of the development of the QA program. The reader is walked through the process of developing a QA program starting with understanding the customer's definition of quality and ending with formal process evaluation program, ISO 9000 and SEI CMM."

Full Product Details

Author:   Frank P. Ginac
Publisher:   Pearson Education (US)
Imprint:   Prentice Hall
Dimensions:   Width: 14.00cm , Height: 0.50cm , Length: 21.00cm
Weight:   0.192kg
ISBN:  

9780135714645


ISBN 10:   0135714648
Pages:   160
Publication Date:   03 March 2000
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Hardback
Publisher's Status:   Out of Print
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

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FRANK P. GINAC has more than twelve years of experience developing quality programs based on customer satisfaction for organizations both large and small.

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