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OverviewFull Product DetailsAuthor: Joseph A Michelli , Joseph A MichelliPublisher: Blackstone Publishing Imprint: Blackstone Publishing Dimensions: Width: 13.80cm , Height: 2.20cm , Length: 21.40cm Weight: 0.227kg ISBN: 9798874631109Pages: 202 Publication Date: 28 May 2024 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationJoseph A. Michelli is a #1 New York Times bestselling author and globally recognized customer experience consultant. He is the author of books about brands renowned for their stellar service and outstanding growth, such as the Ritz-Carlton Hotel Company, Mercedes-Benz, and Starbucks. Michelli was so impressed by Macquarie's ability to deliver transformative customer experiences that he felt compelled to write this book. Tab Content 6Author Website:Countries AvailableAll regions |