Overview

"""Never time enough to do it right, but always time enough to do it over.""In today's"" ""faster-better-cheaper-at-any-cost"" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over. ""Customer-Centered Products"" is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project - and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how to: identify where their current requirements process is weak; bridge communication breakdowns that lead to muddy requirements; eliminate costly mistakes and rework; improve product quality without increasing cost; use operational concepts to improve requirements quality; improve the fit between the product and the customers' needs; and, prove that faster, better, cheaper is possible, and more""."

Full Product Details

Author:   Ivy F. Hooks ,  Kristin A. Farry
Publisher:   Amacom
Imprint:   Amacom
Dimensions:   Width: 16.00cm , Height: 2.70cm , Length: 23.50cm
Weight:   0.596kg
ISBN:  

9780814405680

ISBN 10:   0814405681
Pages:   272
Publication Date:   23 October 2000
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Language:   English

Table of Contents

"""1. Requirements: Structure for Success 2. Why Johnny Can't Write Requirements: Cultural, Educational, and Management Influences of Requirements Definition 3. The View from the Top: Steps to Creating and Managing Good Requirements 4. Creating a Shared Vision: Scoping the Project Up Front 5. One Day in the Life of a Product: Using Operational Concepts to Improve Requirement Quality 6. Collision Course: Identifying and Managing Interfaces 7. Be Careful What You Ask For: Writing Good Requirements 8. Theirs But to Reason Why: The Value of Recording Rationale 9. Everything in Its Place: Levels, Allocating, and Tracing Requirements 10. But Will It Work? Thinking Ahead to Verification 11. A Needle in a Haystack: Formatting Requirements 12. Drawing a Line in the Sand: Preparing to Baseline Requirements 13. Not All Requirements Are Created Equal: The Case for Prioritizing Requirements 14. Keeping Sane: Automating Requirement Management 15. Death, Taxes, and Requirement Change: Managing Change 16. Cap'n, Are We There Yet? Measuring Requirement Quality 17. It Can Happen On Your Watch: Making Changes in an Organization's Requirement Definition Process"""

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Author Information

"""Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance Automation, Inc. She has provided training and consulting in requirements for a variety of corporations and government organizations, including Kodak and NASA. Kristin A. Farry (Friendswood, TX) is an engineer with over two decades' experience in aerospace, robotics, and biomedical engineering."""

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