Cultural Competence: The Intrinsic Strategic Advantage
Author:   Steyn Heckroodt (Senior Director - Sustainability, Operational and Business Excellence, Emirates National Oil Company) ,  Waddah S. Ghanem Al Hashmi
Publisher:   Taylor & Francis Ltd
ISBN:  

9781032300771


Pages:   104
Publication Date:   01 September 2023
Format:   Paperback
Availability:   In Print   Availability explained
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Cultural Competence: The Intrinsic Strategic Advantage


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Author:   Steyn Heckroodt (Senior Director - Sustainability, Operational and Business Excellence, Emirates National Oil Company) ,  Waddah S. Ghanem Al Hashmi
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.453kg
ISBN:  

9781032300771


ISBN 10:   1032300779
Pages:   104
Publication Date:   01 September 2023
Audience:   Professional and scholarly ,  Adult education ,  Professional & Vocational ,  Further / Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

About the Authors List of Figures Purpose and Value of this Book Introduction. 1: Cultural Competence: A Drop of Ink in a Glass of Water. 2: The Imperativeness of Culture in Cultural Competence. 3: Castling: Cultural Competence as a Strategic Differentiator. 4: The Satya Nadella Case for Cultural Competence. 5: The Cultural Competence Index (CCI) Measurement Matrix. 6: Case Study Example Explanations of The CCI Construct Elements. 7: Institutionalizing Cultural Competence. 8: Future Challenges and Opportunities for Cultural Competence. Epilogue. Bibliography

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Author Information

Steyn Heckroodt, PhD, is a practitioner, professor, and thought leader in leadership and strategy, Heckroodt provides a wealth of experience and expertise when engaging with global business leaders in the boardroom, classroom, on the field, and in the cloud. Leveraging on his experience in over 50 countries, consulting for a myriad of organizations, and engaging with tumultuous, culturally different workforces, Heckroodt focuses on diversity as the key to intrinsic strategic competitiveness for organizations, hence Cultural Competence. Waddah S. Ghanem Al Hashmi, BEng (Hons), MBA, MSc, DBA, MIoD, FBDIGCC, is an environmental engineer with a double master's in both sciences and business administration, Waddah has published widely as an Industrial Academic. He is respected as a leading authority on health, safety, environmental and sustainability governance, and leadership, and is also the chairman of the Platform for Connected Leadership. His interest in cultural competence is deeply rooted in his views on the importance of creating a dialogue amongst civilisations, rejoicing in what connects humankind, rather than what differentiates it.

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