Overview

Crisis and Crowd Management at sea is not primarily a technical discipline. It is a leadership discipline. Passenger vessel emergencies develop rapidly. Information is incomplete. Emotions escalate. Decisions must be made under pressure. In those moments, systems assist - but visible command preserves structure. This book presents a practical and operational framework for Crisis and Crowd Management (CCM), focusing on leadership, communication, passenger behaviour and decision-making in maritime emergencies. Drawing on decades of maritime command and instructional experience, it bridges the gap between regulatory compliance and real-world behaviour onboard passenger vessels. Inside this volume you will explore: - Command presence under pressure - Crowd dynamics and passenger behaviour - Communication when clarity is limited - Decision-making in the first critical minutes - Minimal-crew crisis doctrine - Leadership during escalation and evacuation - Debriefing and professional recovery after serious incidents Written for masters, officers, maritime students and training organisations worldwide, this book supports modern STCW-aligned Crisis and Crowd Management training while addressing the human realities of command at sea. Because when uncertainty spreads onboard, people do not follow procedures. They follow leadership.

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9789199134116

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