Creating a Person-Centered Library: Best Practices for Supporting High-Needs Patrons
Author:   Elizabeth A. Wahler (The University of North Carolina at Charlotte, USA) ,  Sarah C. Johnson (University of Illinois, USA)
Publisher:   Bloomsbury Publishing Plc
ISBN:  

9781440880834


Pages:   256
Publication Date:   28 December 2023
Recommended Age:   From 7 to 17 years
Format:   Paperback
Availability:   Available To Order   Availability explained
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Creating a Person-Centered Library: Best Practices for Supporting High-Needs Patrons


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Author:   Elizabeth A. Wahler (The University of North Carolina at Charlotte, USA) ,  Sarah C. Johnson (University of Illinois, USA)
Publisher:   Bloomsbury Publishing Plc
Imprint:   Bloomsbury Libraries Unlimited
ISBN:  

9781440880834


ISBN 10:   1440880832
Pages:   256
Publication Date:   28 December 2023
Recommended Age:   From 7 to 17 years
Audience:   College/higher education ,  College/higher education ,  Tertiary & Higher Education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

Acknowledgements Preface Introduction 1. Understanding Your Library’s Unique Needs 2. Transforming Library Culture 3. Person-Centered Programming and Services for Patrons’ Needs 4. Addressing the Needs of Specific Patron Populations 5. Library Collaborations for Addressing Patrons’ Needs 6. Organizational Approaches for Best Supporting Staff 7. Anticipating Challenges to Change Afterword Suggested Reading Appendix A. Sample Needs Assessment: Patrons Appendix B. Sample Needs Assessment: Staff Appendix C. Sample Needs Assessment: Community Appendix D. Referral Sheet Template Appendix E. Sample Behavior Response Guide Index

Reviews

Teaches library directors how to support staff working with high-need patrons


What would it take for libraries to truly become places that support everyone who steps into them, including library workers themselves? Creating a Person-Centered Library answers this question in a clear, timely, and usable way. Drawing upon social work principles and practices, Wahler and Johnson guide us through the process of transforming relationships among library staff, with our patrons, and with our potential partners, including social workers themselves. Along the way, they deploy their extensive experience to guide us through challenges that may stand in the way of change, preparing us to clear those hurdles. I recommend this treasure trove of useful information to anyone striving to transform how libraries support both communities and themselves in the trying times in which we find ourselves. * Noah Lenstra, Associate Professor of Library & Information Science at the University of North Carolina at Greensboro *


Author Information

Elizabeth A. Wahler is Professor and Director of the School of Social Work at The University of North Carolina at Charlotte, USA. Sarah C. Johnson is adjunct lecturer at the School of Information Sciences at the University of Illinois Urbana-Champaign, USA.

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