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9781591584636

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[A] complete guidebook for librarians in keeping and maintaining a reference collection. Focusing on using resources to find the best and most efficient books on every subject, and information on finding the answer when it continues to elude ones search, Crash Course in Reference is a top pick for any librarian trying to make their collection the best possible. -Midwest Book Review/Library Book Watch

<p> Author Charlotte Ford's clear writing style and obvious reference know-how results in an easy-to-read introduction to the art of providing assistance to your library users. . . . Ford has put together a clearly written, thoughtful guide that provides logical, sound reasoning to direct your approach to learning about reference work. Although aimed at beginners, its reading can serve as a gentle reminder of good practice that benefits all of us involved in reference service. -<p>Collection Management

Author Information

Charlotte Ford is an Assistant Professor in the School of Library and Information Science at San Jose State University. She holds a BA degree from Earlham College and a MLS and PhD from Indiana University. She has reference library experience in Bogota, Colombia and Birmingham-Southern College in Birmingham, Alabama.

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