Overview

Brewery operations are defined by their most valuable assets: their employees. The importance of recruiting, developing, and supporting staff members cannot be overstated—how you support and empower your employees makes a significant difference in the long-term success of the company. This book will walk you through candidate selection and best practices for training new team members. It delves into professional development practices and how to build teams and fill in skill gaps. It shows how an operation driven by positive reinforcement, teamwork, and accountability can help employees learn from mistakes and grow in responsibility. It explains the difference between leadership and management and how to use each effectively to achieve a sustainable and growth-centered culture. A positive and resilient brewery culture will foster a resilient staff, one that will withstand changes and shocks to the business, while being flexible enough to sustain periods of growth and daily operational challenges. This book lays out the structural components behind such a cultural framework, strategies for breathing life into this framework, and a roadmap for implementing and maintaining it. Finally, the book's appendixes offer working templates for everything from interviews to training plans, and performance assessments to goal setting. Whether your brewery is looking at safety, quality, or financial targets, success doesn't come from what you measure. Success is about what your team does every single day. Build a culture, build a team, and build a successful future.

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9781938469800

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Since beginning his brewing career in 1997, Gary Nicholas has worked in a variety of leadership roles across every facet of the industry, including at both Bell’s Brewery and Surly Brewing. He has managed environmental health and safety operations, eventually leading a team of training and professional development specialists. Gary later became a consultant, where he focused on supporting sustainable, scalable growth at both the operational and leadership levels, with a particular emphasis on training and implementation programs. His work was specifically intended to bridge the gap between culture and compliance issues that can impede growth, if not completely derail it. Gary is deeply involved in education, having been published in The New Brewer and delivering presentations on safety, quality, and food safety issues at the Craft Brewers Conference®, World Brewing Congress, and Master Brewers Association of the Americas. He is a coauthor of the Brewers Association publication, Food Safety Planning for Craft Brewers. Gary is currently Operations Manager for SanTan Brewing Company and resides in Chandler, AZ.

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