Overview

There is a difference between cost control and successful cost control. Cost Control in the Hospitality Industry takes a deep dive into the subject to illustrate that a mere balance of input and output isn't enough - just as important is the use of products and services for their intended purposes. This alone can make the difference between operational success and failure. This second edition provides students, managers, and hospitality professionals with realistic steps to help manage resource control. The multi-faceted approach covers various angles: sales and cash control, and more. This authentic guide to daily procedures arms readers with practical, actionable instruction, helping to set them up for operational success. The second Edition features: Updated concepts, figures, and numbers to make the learning experience more realistic to the hospitality practice. Deepend discussions on topics such as Accountability and Control, Restaurant Menu Selection and Pricing, Budgeting, Recordkeeping, Operational Expenses, and more! NEW topics, such as Selling Alcoholic Beverages, Guest Expectations, Technology, Suggestive Selling, and more! Included Ancillaries: Instructor Manual outlining teaching & presentation suggestions for each chapter, plus answers to chapter review questions and case studies PowerPoint slides for each chapter Videos demonstrating calculation examples and sample exam problems Test Bank

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9781792433238

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