Overview

Corporate conflict costs organizations millions of dollars in lost productivity, increased turnover and litigation. And it's so unnecessary. This book provides a step-by-step, proven technique for creating conversations that resolve conflict and build trusting relations: Corporate Circles. In a Corporate Circle teams come together in a confidential and candid conversation. In a matter of hours, even the most dysfunctional group is able to share their own and appreciate others' perspectives, overcome negative feelings, and move toward a more positive future. Corporate Circles enable organizations to: * transform conflict into collaboration * build trusting teams and boost morale * repair damaged work relations * enhance individual empathy and accountability * prevent future conflict

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9780973245127

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Maureen Fitzgerald, PhD is a mediator and the author of six books. She has a business degree, two laws degrees and taught at two university law faculties. Fitzgerald practiced law for 20 years and is now is President of CenterPoint, an organization dedicated to promoting fairness and equity through conflict resolution and education. Dr. Fitzgerald is a recognized expert in gender equality and circle processes - bringing people together to resolve conflict and enhance trust and empathy. She speaks to audiences across North America.

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