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OverviewDifficult people are everywhere. Difficult people are those who frustrate us to no end. We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize ""hot buttons"" and effectiveness of communication skills. In this book, we teach a specific model that participants can use to build positive relationships with difficult people. All of the guided activities are fully reproducible. Full Product DetailsAuthor: Ester Leutenberg , John LiptakPublisher: Whole Person Associates Imprint: Whole Person Associates Dimensions: Width: 21.60cm , Height: 1.00cm , Length: 27.70cm Weight: 0.318kg ISBN: 9781570252600ISBN 10: 1570252602 Publication Date: 01 January 2012 Audience: General/trade , General Format: Spiral bound Publisher's Status: Active Availability: Available To Order We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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