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OverviewConversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your customers. Through examples and her own hard-won experience with these technologies, Gentle provides practical guidance for technical communicators, marketers, and anyone who wants to use the Social Web to interact with customers. Full Product DetailsAuthor: Anne GentlePublisher: XML Press Imprint: XML Press Dimensions: Width: 14.00cm , Height: 1.20cm , Length: 21.60cm Weight: 0.286kg ISBN: 9780982219119ISBN 10: 0982219113 Pages: 242 Publication Date: 01 July 2009 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Out of print, replaced by POD ![]() We will order this item for you from a manufatured on demand supplier. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |