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OverviewConstruction Business Development is the first book to provide an insight into business development strategies, tools and techniques in construction. This edited text combines academic research with the broad industrial experience of construction business development professionals and marketing consultants. It uses illustrations and case studies in addressing current and future challenges and opportunities in a highly competitive business environment. This practical book will help construction managers learn how to turn clients into loyal customers. Full Product DetailsAuthor: Chris Preece , Dr. Paul Smith , Kris MoodleyPublisher: Taylor & Francis Ltd Imprint: Butterworth-Heinemann Ltd Dimensions: Width: 17.20cm , Height: 1.20cm , Length: 24.40cm Weight: 0.390kg ISBN: 9780750651097ISBN 10: 0750651091 Pages: 216 Publication Date: 15 August 2003 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Out of Print Availability: Awaiting stock ![]() Table of ContentsIntroduction, Strategic business development, Marketing planning-planning the way ahead, Case study of marketing in an SME in construction, Marketing of civil engineering consultancies in the United Kingdom, Customer relationship management, Customer care, Bidding and winning strategies, Public relations: business development's vital ingredient, Change in context, e-business development, knowledge management, Business development and collaborative working, The business development manager as hero!ReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |