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9780692688861

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Connections Count, Master the Human Side of Business provides step-by-step instructions that can assist the manager to masterfully handle difficult interpersonal communications situations. Managers who are committed to fair and effective decision making, including those with MBA degrees, can find it most useful when used selectively. Bud Ham Management Consultant: Coors Brewery, Colorado National Bank, Advisor to Orthodontic Dept. Residents, Harvard University

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Barb has indulged endless interests. She worked at Legal Aid for many years, served on the Colorado Child Support Commission and coauthored a pro-se child support guide for the Colorado Bar Association. Barb learned mediation at Center for Dispute Resolution. She's worn many hats in the nonprofit sector. She's helped people with disabilities, mental health conditions and crushing poverty find work and access resources. In training seminars, Barb teaches people practical ways to communicate, solve problems and handle conflict. More than 100 literary journals have published Barb's poetry. She taught writing at several Colorado colleges and served on the Board of the Colorado Author's League.

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