Conflicts in Reference Services
Author:   Bill Katz ,  Ruth A. Fraley
Publisher:   Taylor & Francis Ltd
Volume:   20
ISBN:  

9780367374259


Pages:   248
Publication Date:   12 December 2019
Format:   Hardback
Availability:   In Print   Availability explained
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Conflicts in Reference Services


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Overview

This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

Full Product Details

Author:   Bill Katz ,  Ruth A. Fraley
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Volume:   20
Weight:   0.485kg
ISBN:  

9780367374259


ISBN 10:   0367374250
Pages:   248
Publication Date:   12 December 2019
Audience:   General/trade ,  College/higher education ,  Professional and scholarly ,  General ,  Tertiary & Higher Education
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Bill Katz, Ruth A. Fraley

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