Overview

Have you ever felt like you need to fasten your seatbelt when challenging people come your way? Do you enter conversations knowing there is an elephant in the room? When you work toward a goal, do you skate to where the puck is, or where it's going to be? With a light-hearted touch, Kiley Fleming deconstructs our innate human instinct to communicate through images in Conflict Imagery: Developing a Reflective Framework. Rather than a set of instructions, Fleming offers a discussion in metaphors alongside personal anecdotes to prove her case by example--that finding common ground (and creating shared understanding) relies fundamentally on imagery. Her unique paradigm rooted in reflection, research, and practice is designed to help parties move towards compromise and feel empowered in the process. As you work through the book, you'll examine both generally and specifically why interactions turn into conflict, the emotions involved when things escalate, and methods by which to navigate the most treacherous waters in the worst circumstances. They say a picture's worth a thousand words, and the right image can give your words incredible power.

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9781947305472

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Reviews

Kiley Fleming has taken a challenging topic - conflict - and presented it in a fresh way. If you are wanting a better understanding of how people create their mindset surrounding conflict, this book is for you. She weaves in lighthearted stories that help drive home the point: our perspective on conflict isn't formed in a bubble. It is developed through a myriad of experiences that influence the way we approach challenging situations. Using the insights from this book will help you become more empowered to handle your own conflict and the conflict of those around you.--Marty Lester - Executive Director Mentor Iowa Kiley's engaging personality comes through in this book based on her conflict management research. It is both personal and practical, grounded in research and organized for understanding. You might think this book is just for mediators. You would be wrong. Exploring our own conflict script or images through mindful reflection will help us in every interaction we have - even with, or especially with our internal conflicts we negotiate daily.--Joy Kirkpatrick - Farm Succession Outreach Specialist for the University of Wisconsin - Madison Division of Extension This book draws attention to the importance of how conflict stories and perspectives are created. Anyone looking to have a better understanding of their own internal conflict or group conflict can benefit from the easy reading highlights, exercises, and visual aids incorporated throughout.--Missy Greathouse, J.D. - Executive Director of the Dispute Resolution Institute

Author Information

Kiley Fleming, Ed.D. is the Executive Director of a nonprofit mediation organization and has more than twenty years of experience in human resources and leadership. She is a Certified Life Coach and is a national trainer on farm succession planning. Kiley has dealt with matters related to conflict management across a wide range of industries and puts this background to use in her private consulting practice. She is privileged to live and raise her three children in Iowa.

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