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KEITH KLAFEHN is Professor of Management and Health Care Systems, at the University of Akron, and president of SIMUTECH, Inc., a simulation and animation company he founded in 1993. He has published widely in various professional and academic journals and consulted to industry and health care organizations for more than 20 years, specializing in simulation in the analysis of processes and systems. JAY WEINROTH is Associate Professor and Chair of the Department of Administrative Sciences, Kent State University. He specializes in systems simulation, information technology, and systems development and focuses his research on linking simulation with Artificial Intelligence and Expert Systems technology. With many publications in the scientific and technical journals serving his field, he has co-edited two Proceedings in Simulation for Business Mangement for the Society for Computer Simulation and made presentations at simulation conferences here and in Europe. JESS BORONICO is Professor of Quantitative Analysis and Operations Research at Monmouth University. He has published internationally in scholarly journals and conducts research in the area of mathematical programming and applied optimization. His consulting experience has been with firms in both the private and public sectors, including the United States Postal Service.

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