Overview

In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors--to get complaints through, keep them going, or keep them alive--Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary.

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Reviews

[Ahmed] presents a strong argument that power in higher education tends to protect itself, that diversity initiatives are often nothing more than window dressing, and that those who file complaints about a hostile work environment often face accusations of disloyalty or troublemaking...Most of the charges here are broad and general, but anyone who has worked in higher education will recognize much of what Ahmed brings to light. Sharp criticism of an overlooked systemic problem in higher education. -- Kirkus Reviews Beautifully written and thoroughly engaging, Complaint! is precisely the text we need at this moment. -- Angela Y. Davis

Author Information

Sara Ahmed is a feminist writer, scholar, and activist. She is the author of Willful Subjects, On Being Included, The Promise of Happiness, and Queer Phenomenology, all published by Duke University Press. Originally from Newcastle-Upon-Tyne in Northeast England, audiobook narrator Pearl Hewitt currently lives with her husband and two children in Houston, Texas. Over the years she has worked as a customer service rep, a teaching assistant, and a teacher, but deep down there was always a performer wanting to get out. In 2007 her twelve-year-old son told her that he believed she was so good at reading stories out loud that she should do that as a job. That was her defining, eureka! moment, and she's never looked back. Pearl discovered the world of voice-overs and pursued a career in voice acting. She attended workshops, training seminars, and conferences, and began volunteering as the resident mystery and suspense narrator for Houston Sight-Into-Sound Radio, where her work earned numerous IAAIS awards for narration and production. In 2012 Pearl decided to focus on audiobooks, and her professional career blossomed while working directly with authors and narrating for a number of major publishers. Pearl's voice is perfectly suited to British Regency romance and cozy murder mysteries, but her personal favorites are the classics, especially children's literature.

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