Comparing ISO 9000, Malcolm Baldrige, And the SEI CMM for Software: A Reference and Selection Guide
Author:   Michael Tingey
Publisher:   Pearson Education (US)
ISBN:  

9780133762600


Pages:   336
Publication Date:   23 October 1996
Format:   Paperback
Availability:   Out of stock   Availability explained


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Comparing ISO 9000, Malcolm Baldrige, And the SEI CMM for Software: A Reference and Selection Guide


Overview

The increased emphasis on quality improvement since the 1970s has given birth to several different quality management systems. This text compares and contrasts three recognized quality management systems assessment methodologies: Malcolm Baldridge national quality award; ISO 9000; and the software engineering institute (SEI) capability maturity model (CMM) for software.

Full Product Details

Author:   Michael Tingey
Publisher:   Pearson Education (US)
Imprint:   Addison Wesley
Dimensions:   Width: 24.00cm , Height: 2.50cm , Length: 18.30cm
Weight:   0.510kg
ISBN:  

9780133762600


ISBN 10:   0133762602
Pages:   336
Publication Date:   23 October 1996
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Out of stock   Availability explained

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Author Information

MICHAEL TINGEY is a staff programmer for IBM Corporation, located at the IBM Glendale Programming Lab in Endicott, New York. He was key process focal point for IBM's first domestic software laboratory ISO 9001 certification, and is a trained ISO 9000 Lead Assessor. He is a member of the IBM Glendale Programming Lab's Malcolm Baldrige Assessment team, and has served as an internal Malcolm Baldrige assessor for IBM, assessing the quality of other IBM business units.

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