Overview

Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students Recommends experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Full Product Details

Author:   Michael P. Pagano
Publisher:   Springer Publishing Co Inc
Imprint:   Springer Publishing Co Inc
Dimensions:   Width: 17.80cm , Height: 1.50cm , Length: 25.40cm
Weight:   0.541kg
ISBN:  

9780826124418

ISBN 10:   0826124410
Pages:   296
Publication Date:   29 August 2016
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

Contents Foreword Teresa L. Thompson, PhD Preface 1. A Brief History of U.S. Health Care Health Communication A Historical Overview of Health Communication: The First American Hospital Impact of Wars on Health Care Delivery Bartering for Health Care A Disease-Centered Approach The Rise and Impact of Technology Pharmaceutical Contributions to Health and Costs Contemporary American Health Care and its Impact on Health Communication Reflections Skills Exercise Health Communication Outcomes 2. Health Care Pedagogy Health Communication: A Generalist Approach Training Providers: The Early Years Training Providers: The Flexner Report Biomedical Model Biomedical, Technological Specialization The Nursing Coculture Biopsychosocial Model The Culture of Health Care Reflections Skills Exercise Health Communication Outcomes 3. Interpersonal and Gendered Communication Interpersonal Communication and Health Care Building Relationships Verbal and Nonverbal Competencies Role, Self, and Goal Competencies Sex versus Gender Masculine- Versus Feminine-Gendered Communication Reflections Skills Exercise Health Communication Outcomes 4. Provider–Patient Communication Narratives Listening Versus Talking Audience Analysis: Across the Life Cycle Age Education Sex Gender Socioeconomic Status Stereotypes and Marginalized Populations Health Literacy Reflections Skills Exercise Health Communication Outcomes 5. Intercultural Communication in Health Care Health Care Culture—Providers Reflections Skills Exercise Health Communication Outcomes 6. Ethics and Health Care Autonomy Truth Telling

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Author Information

Michael P. Pagano, PhD, PA-C, is an associate professor (tenured) in the Department of Communication, Fairfield University, Fairfield, Connecticut.

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