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OverviewOver the past two decades, great strides have been made in the development of communication frameworks, information theory, communication skills and techniques for problem solving. This volume brings these developments to the attention of human service practitioners and students and provides a foundation in communication principles and skills. Focusing on the basic knowledge and skills necessary for effective interviewing, the authors cover such basic topics as awareness, self disclosure, giving and responding to feedback, listening, non-verbal messages, problem solving and conflict resolution. Full Product DetailsAuthor: Elam Nunnally , Caryl MoyPublisher: SAGE Publications Inc Imprint: SAGE Publications Inc Volume: v. 56 Dimensions: Width: 13.90cm , Height: 1.30cm , Length: 21.50cm Weight: 0.260kg ISBN: 9780803931183ISBN 10: 0803931182 Pages: 88 Publication Date: 13 June 1989 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Out of Print Availability: Out of stock Table of ContentsIntroduction The Awareness Wheel Expanding Awareness of Others Helping Others to Self-disclose Styles of Communication in Helping Non-verbal Communication Managing Disagreements and Conflicts Reassuring, Advising, Informing, Directing and Ordering Confronting, Complimenting, Interpreting, and Closing Communication with Special Populations Communication Around Sensitive TopicsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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