Overview

Communicating User Experience: Applying Local Strategies Research to Digital Media Design examines how Local Strategies Research (LSR) helps investigate user experiences with digital media. This edited collection uses case studies to examine the way we communicate in the digital age whether between individuals and digital interfaces (such those installed in cars), dyads via mobile phones and online interfaces, or members of a group through a video conference. Milburn and her contributors consider the cultural norms that both inform and are used during interaction to provide a useful methodology that shifts design (particularly HCI) research from a focus on emotional, subjective user experiences to the everyday practices involved in interacting with one another in and through digital devices and interfaces. Communicating User Experience will be a valuable resource for designers and scholars of communication and new media.

Full Product Details

Author:   Trudy Milburn ,  Maaike Bouwmeester ,  Donal Carbaugh ,  Tabitha Hart
Publisher:   Lexington Books
Imprint:   Lexington Books
Dimensions:   Width: 15.00cm , Height: 1.80cm , Length: 22.30cm
Weight:   0.376kg
ISBN:  

9781498506151

ISBN 10:   1498506151
Pages:   250
Publication Date:   11 April 2019
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Introduction: Local Strategies Research and User Interactions James L. Leighter & Trudy Milburn Section I: Actions and Practices Trudy Milburn Chapter 1: “OK, talk to you later”: Practices of Ending and Switching Tasks in Interactions with an In-Car Voice Enabled Interface Molina Markham, Brion van Over, Lie & Donal Carbaugh Chapter 2: Analyzing procedure to make sense of users’ (inter)actions: A case study on applying the Ethnography of Communication for interaction design purposes Tabitha Hart Section II: Interaction and Relationships Trudy Milburn Chapter 3: “Showing We’re a Team”: Relating and Acting in Online/Offline Hybrid Organizational Meetings Katherine Peters Chapter 4: Delving Deeper into Online Peer Feedback: Implications for Product Design Maaike Bouwmeester Chapter 5: The Code of WeChat: Chinese Students’ Cell Phone Social Media Practices Todd Lyle Sandel & Bei Ju Section III: Intercultural Differentiation Trudy Milburn Chapter 6: Myths about Finnishness on Cultural Mobile Phone Discourses Saila Poutiainen Chapter 7: Intentional Design: Using Iterative Modification to Enhance Online Learning for Professional Cohorts Lauren Mackenzie & Megan R. Wallace

Reviews

Communicating User Experience provides an innovative approach for the study of discourse and digital designs supported by contributors’ thorough analyses. * Discourse * Communicating User Experience shows the great potential of local strategies research for generating new knowledge about the ways people communicate about and grapple with problems in their social life. This is the book many of us have been waiting for, and for those who have not heard about local strategies research, this is the place to start studying it. It portends a new day—and new ways—for the study of communication in our time. -- Gerry Philipsen, University of Washington With the proliferation of digital experience—in our cars, public spaces, homes and offices—it's becoming increasingly important to understand how we interact with our devices and each other at a deeper level informed by both theory and observation. By exploring the intersections and gaps between UX design and practice and communication theory, Milburn et al provide insights that could ultimately enhance our digital lives. -- Harry Goldstein, IEEE Spectrum

Communicating User Experience provides an innovative approach for the study of discourse and digital designs supported by contributors' thorough analyses. * Discourse * Communicating User Experience shows the great potential of local strategies research for generating new knowledge about the ways people communicate about and grapple with problems in their social life. This is the book many of us have been waiting for, and for those who have not heard about local strategies research, this is the place to start studying it. It portends a new day-and new ways-for the study of communication in our time. -- Gerry Philipsen, University of Washington With the proliferation of digital experience-in our cars, public spaces, homes and offices-it's becoming increasingly important to understand how we interact with our devices and each other at a deeper level informed by both theory and observation. By exploring the intersections and gaps between UX design and practice and communication theory, Milburn et al provide insights that could ultimately enhance our digital lives. -- Harry Goldstein, IEEE Spectrum

Author Information

Trudy Milburn, PhD, is director of campus solutions at Taskstream.

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