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Author:   Denise Bedford (Georgetown University, USA) ,  Ira Chalphin (Ira Global School, USA) ,  Karen Dietz (Western Digital, USA) ,  Karla Phlypo (Walden University, USA)
Publisher:   Emerald Publishing Limited
Imprint:   Emerald Publishing Limited
Dimensions:   Width: 15.20cm , Height: 1.90cm , Length: 22.90cm
Weight:   0.489kg
ISBN:  

9781802621044

ISBN 10:   1802621040
Pages:   256
Publication Date:   27 January 2022
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Section 1. Communicating Knowledge Chapter 1. Shifting Landscape of Organizational Communications  Chapter 2. Communicating Knowledge in the New World of Work  Chapter 3. Knowledge Capital and Knowledge Mobilization  Chapter 4. Designing Management Communication for the Knowledge Economy   Section 2. Communicating Knowledge Assets Chapter 5. Communicating Human Capital Chapter 6. Communicating Structural Capital Chapter 7. Communicating Relational Capital  Section 3. Key Issues in Knowledge Communications   Chapter 8. Discernment as a Management Issue Chapter 9. Listening as a Management Issue Chapter 10. Facilitation as a Management Issue Chapter 11. Decision Making as a Management Issue Chapter 12. Team Building as a Management Issue Section 4. Building Communications Competencies and Capacity  Chapter 13. Building Communications Competencies  Chapter 14. Building Communications Capacity Appendix A. Pulling it all Together 

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Author Information

Denise Bedford is faculty of Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State. She is a retired Senior Information Officer, World Bank, and retired Goodyear Professor of Knowledge Management, Kent State University. She has previously worked for Intel, NASA, University of California, and Stanford University. Ira Chalphin is an Information Technology consultant, specializing in knowledge management with clients including the United States Agency for International Development (USAID) and the Washington Metropolitan Area Transportation Agency (WMATA) and the World Bank Group. Previously, he worked for the British Government’s Departments of Trade and Industry and Employment as an international economist and national expert at negotiations at the European Council of Ministers, European Union. Karen Dietz is a narrative specialist who has worked with Fortune 500 companies, non-profits, and entrepreneurs. She is a pioneer in business narratives, a TEDx speaker, the co-author of Business Storytelling for Dummies, and a contributor to eight books on business storytelling. Karla Phlypo was Academic Coordinator at Walden University focused on online self-directed learning and skill building in the Management PhD program. She has presented internationally on online education, innovation, communications, and high performing teams. She previously worked for General Motors as Global Knowledge Manage in charge of engineering technical memory.

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