Coming of Age in Reference Services: A Case History of the Washington State University Libraries

Author:   Linda S Katz ,  Christy Zlatos
Publisher:   Taylor & Francis Inc
Edition:   2nd
ISBN:  

9780789006660


Pages:   198
Publication Date:   24 June 1999
Format:   Hardback
Availability:   In Print   Availability explained
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Coming of Age in Reference Services: A Case History of the Washington State University Libraries


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Author:   Linda S Katz ,  Christy Zlatos
Publisher:   Taylor & Francis Inc
Imprint:   Routledge
Edition:   2nd
Dimensions:   Width: 17.10cm , Height: 2.00cm , Length: 23.50cm
Weight:   0.476kg
ISBN:  

9780789006660


ISBN 10:   0789006669
Pages:   198
Publication Date:   24 June 1999
Audience:   College/higher education ,  General/trade ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Contents Introduction and Dedication Training and Retraining Reference Professionals: Core Competencies for the 21st Century A Neo-Modern Summary of the Futcha: An Exploration of the Generation X in Our Midst History of a Library Unit and the Evolution of Its Culture from the Eyes of Two Participants: Holland Reference Services from the “Merger” (1977) to the “New Organization” (1997) Jim and Alison Do User Education: English 101 and Beyond at Washington State University Libraries Lessons of a Decade: An Instructional Experiment Matures The Klaipeda University Library in Lithuania: An Essay by the Washington State University Libraries’ Library Fellow Holland Library’s Electronic Resource Librarians: A Profile of These Positions Managing CD-ROM and Electronic Documents Sources for Holland Reference Services: The Washington State University Libraries Experience Embracing GIS Service in Libraries: The Washington State University Experience Appendix 1: About Washington State University Libraries’ Holland Reference Services Appendix 2: A Chronology of the History of Washington State University Libraries Appendix 3: From the Siegfried A. Vogt Archive: Selected Documents and Memoranda from the 70s in Honor of Pauline Lilje Index Reference Notes Included

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Author Information

Christy Zlatos, MSLS, is Head of Media Materials Services at Washington State University at Pullman. She has held positions at Northeastern University, Auburn University, and University of Southern Indiana as a reference librarian. Currently, Ms. Zlatos is book review co-editor of the Journal of Academic Librar ianship.

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