Overview

College English and Communication, ninth edition continues to provide up-to-date coverage of key topics such as cultural diversity, ethics, global communications, electronic communications, and using the Internet for communication and online resources. The text covers the basics of grammar, spelling, and punctuation while incorporating customer service, business correspondence, the job search process, oral communication, and technology.

Full Product Details

Author:   Sue Camp ,  Marilyn Satterwhite
Publisher:   McGraw-Hill Education - Europe
Imprint:   McGraw-Hill Professional
Edition:   9th edition
Dimensions:   Width: 21.80cm , Height: 2.20cm , Length: 27.40cm
Weight:   1.284kg
ISBN:  

9780073106502

ISBN 10:   007310650
Pages:   656
Publication Date:   16 February 2006
Audience:   College/higher education ,  Tertiary & Higher Education
Replaced By:   0073397121
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

Unit One: Introduction to CommunicationChapter 1: Communicating in Everyday LifeChapter 2: Interpreting CommunicationChapter 3: Communicating GloballyUnit Two: Developing Language SkillsChapter 4: Exploring Language ElementsChapter 5: Mastering Nouns and PronounsChapter 6: Expanding Language SkillsUnit Three: Developing Writing SkillsChapter 7: Applying the Mechanics of StyleChapter 8: Sharpening Writing SkillsUnit Four: Applying Communication SkillsChapter 9: Writing E-mails, Memos, and LettersChapter 10: Writing Specific CommunicationsChapter 11: Preparing and Writing ReportsUnit Five: Communicating in a Business EnvironmentChapter 12: Working with TechnologyChapter 13: Communicating With CustomersChapter 14: Developing Presentation SkillsUnit Six: Employment CommunicationChapter 15: Searching for JobsChapter 16: Interviewing and Employment IssuesAppendix Glossary

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Author Information

Dr. Sue C. Camp, Professor of Business Administration at Gardner-Webb University, received her doctorate from the University of Tennessee at Knoxville, her masters degree from Winthrop University, Rock Hill, South Carolina, and her bachelors degree from Gardner-Webb University, Boiling Springs, North Carolina. She has taught business courses for over 40 years, has conducted workshops, and has spoken to civic organizations, teacher associations, and other professional groups who are interested in learning about business communications. She has written many books and enjoys teaching traditional courses and online courses at both the undergraduate and the graduate levels. She is past president of her Rotary Club and is active in local charitable organizations. Her awards include the following: Women of Achievement Award from the University of Tennessee. Whos Who Among American Teachers. Academic Excellence Award, Gardner-Webb University. Scholarship Award, Gardner-Webb University. Gallery of Distinguished Graduates, Gardner-Webb University. Online Faculty Member of the Year, Gardner-Webb University. Faculty Hall of Fame, Gardner-Webb University.

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