Overview

Collaborative software (also referred to as groupware or workgroup support systems) is software designed to help people involved in a common task achieve their goals. Collaborative software is the basis for computer supported cooperative work. Such software systems as email, calendaring, text chat, wiki, and bookmarking belong to this category. It has been suggested that Metcalfe's law - the more people who use something, the more valuable it becomes - applies to such software. The more general term social software applies to systems used outside the workplace, for example, online dating services and social networks like Friendster, Twitter and Facebook. The study of computer-supported collaboration includes the study of this software and social phenomena associated with it.

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