Overview

The growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the major types of collaboration in public service delivery through a governance lens. Featuring careful analysis with a global scope, this book unpacks the concept of collaborative service delivery and its practice, drawing from the fields of public policy, public administration, and management. Chapters by leading authors in these areas address service delivery arrangements including co-production, co-management, consultations, contracting-out, commissioning and certification. With a keen focus on conditions that are critical for the success of such collaborative arrangements, as well as their different pathways and pitfalls, the authors suggest ways to improve the analytical, managerial and political capacities needed for successful collaboration in public service delivery. This timely and comprehensive book is useful for students at all levels interested in public policy, governance, administration and management, as well as researchers investigating the governance of collaborative service delivery. Policymakers and practitioners working to re-evaluate and improve public service provision, especially, will also benefit from its insightful discussions of the conditions and mechanisms under which collaborative arrangements operate and fail or succeed.

Full Product Details

Author:   Anka Kekez ,  Michael Howlett ,  M Ramesh
Publisher:   Edward Elgar Publishing Ltd
Imprint:   Edward Elgar Publishing Ltd
Dimensions:   Width: 15.60cm , Height: 2.60cm , Length: 23.40cm
Weight:   0.684kg
ISBN:  

9781788978576

ISBN 10:   1788978579
Pages:   360
Publication Date:   12 September 2019
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   To order  
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Table of Contents

Contents: Part I Introduction: The Promise of Collaborative Public Service Delivery 1. Collaboration in Public Service Delivery: What, When and How  Anka Kekez, Michael Howlett and M Ramesh 2. Collaboration: Key Concepts Chris Ansell Part II Types of Collaboration for Public Service Delivery: Critical Capacities and Implementation Challenges 3. Consultation as Collaboration? Genevieve Fuji Johnson and Robert Howsam 4. Contracting Out as a Governance Mechanism: The Case of National Health Insurance in India Maurya Dayashankar and M Ramesh 5. From Procurement to the Commissioning of Public Services Andrea Migone 6. Impact of State—Civil Society Co-management Contracts on Water Supply in Rural India: Evidence from a Natural Experiment Namrata Chindarkar, Yvonne Jie Chen and Dennis Wichelns 7. Co-production with Citizens: Demarcating the Mode of Collaboration by Looking ‘from outside in’ William Voorberg and Ingmar Van Meerkerk 8. Certification: Implementation Challenges in Private-social Partnerships Joanna Vince Part III Governance of Collaboration: Pathways and Potential Pitfalls 9. Top-down versus Bottom-up Pathways to Collaboration Between Governments and Citizens: Reflecting on Different Participation Traps Ingmar van Meerkerk 10. Problems of Bottom-up Collaboration: Evolutionary Pathways and Capacity Challenges of NSMD Governance Institutions Benjamin Cashore 11. Outcome-based Commissioning: Four Pathways to Achieving Public Value Tony Bovaird and Elke Loeffler 12. Problems of Captured Collaboration: From Political to Politicized Metagovernance Anka Kekez and Andrija Henjak Part IV Conclusion: Bolstering the Governance Capacities for Collaborative Public Service Delivery 13. The Need to Design Collaboration: Improving the Effectiveness of Commissioning with Design Thinking Michael Mintrom and Madeline Thomas 14. General Theory for Managing Contracts in Public Service Delivery: Towards Collaborative Contractual Frameworks Isha Dayal 15. Coping with the Implementation Challenge: Decision-making Strategies and their Implications for Collaborative Governance Lihi Lahat and Neta Sher-Hadar Index

Reviews

`This stimulating collection makes a timely effort to unite different approaches to collaborative public service delivery. It will be of interest to anyone looking for an up-to-date overview of the latest development in this area of research.' -- Taco Brandsen, Radboud University, the Netherlands `Collaboration between government and non-government organisations to deliver services and implement policies has burgeoned recently, in both print and practice. This book not only provides a timely stock-take of the diverse forms and potential of collaboration, but also offers keen insights into its challenges and their implications for public management.' -- John Alford, University of Melbourne, Australia

`Collaboration between government and non-government organisations to deliver services and implement policies has burgeoned recently, in both print and practice. This book not only provides a timely stock-take of the diverse forms and potential of collaboration, but also offers keen insights into its challenges and their implications for public management.' -- John Alford, University of Melbourne, Australia

Author Information

Edited by Anka Kekez, Postdoctoral Researcher and Lecturer, Faculty of Political Science, University of Zagreb, Croatia, Michael Howlett, Burnaby Mountain Professor and Canada Research Chair (Tier 1), Department of Political Science, Simon Fraser University, Canada and M Ramesh, Professor and UNESCO Chair of Social Policy Design in Asia, Lee Kuan Yew School of Public Policy, National University of Singapore

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