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Author:   Venkata Josyula ,  Malcolm Orr ,  Greg Page
Publisher:   Pearson Education (US)
Imprint:   Cisco Press
Dimensions:   Width: 18.60cm , Height: 2.20cm , Length: 23.00cm
Weight:   0.654kg
ISBN:  

9781587204340

ISBN 10:   1587204347
Pages:   400
Publication Date:   16 December 2011
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Awaiting stock  
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Table of Contents

                Introduction xvi Part I Introduction to Managing Virtualization and Cloud Computing Environments Chapter 1 Cloud Computing Concepts 1                 Virtualization 1                                 Virtualization Types 2                                 Server Virtualization 3                                 Storage Virtualization 5                                 Network Virtualization 6                                 Service Virtualization 8                                 Virtualization Management 8                 Cloud Computing 9                                 Service Models 12                                 Cloud Adoption and Barriers 14                                 Return on Investment and Cloud Benefits 15 Chapter 2 Cloud Design Patterns and Use Cases 19                 Typical Design Patterns and Use Cases 19                                 Design Patterns 20                                 Cloud Use Cases 24                 Deployment Models 26                 IaaS as a Foundation 28                 Cloud Consumer Operating Model 31 Chapter 3 Data Center Architecture and Technologies 35                 Architecture 35                 Architectural Building Blocks of a Data Center 38                                 Industry Direction and Operational and Technical Phasing 40                                 Current Barriers to Cloud/Utility Computing/ITaaS 42                                 Phase 1: The Adoption of a Broad IP WAN That Is Highly Available 44                                  Phase 2: Executing on a Virtualization Strategy for Server, Storage,Networking, and Networking Services 45                                 Phase 3: Service Automation 46                                 Phase 4: Utility Computing Model 47                                 Phase 5: Market 49                 Design Evolution in the Data Center 49                                 Introducing Virtual PortChannel (vPC) 51                                 Introducing Layer 2 Multi-Pathing (L2MP) 51                                 Network Services and Fabric Evolution in the Data Center 53                                 1. Virtualization of Data Center Network I/O 53                                 2. Virtualization of Network Services 56                                 Multitenancy in the Data Center 57                 Service Assurance 60                 Evolution of the Services Platform 63 Chapter 4 IT Services 69                 Classification of IT Services and Information 69                                 Risk Assessment and Classification of Information 70                                 Governance, Risk, and Compliance in the Enterprise 72                                 Governance 72                                 ITIL (Information Technology Infrastructure Library) 73                                 Risk 74                                 ISO 27001 74                                 Compliance 76                                 Assessment and Classification of Services 77                 Four Cornerstones of Cloud Economics 83 Chapter 5 The Cisco Cloud Strategy 87                 A Brief History of IT Service Delivery 87                                 Market and Technology Development 90                                 Information Growth and Complexity 90                 The Cisco Cloud Strategy: An Overview 92                                 Technology and Products 94                                 Unified Network Services 95                                 Virtual Extensible Local-Area Network 97                                 Data Center Interconnect Evolution 98                                 Enabling Machine Mobility Across Layer 3 Boundaries 100                                 Policy Management of the Data Center Network and Services 103                                 Systems, Platforms, and Services 106                                 The Cisco Unified Service Delivery Platform 106                                 Cisco Virtual Multi-Tenant Data Center 107                                 Cisco Intelligent Automation for Cloud 110                                 Open Source Projects 111                 Infrastructure Evolution to Support Cloud Services 113                                 Intelligent Cloud Platform 114                                 Cisco Network Positioning System 114                                 Evolution Toward Hybrid and Community Clouds 115 Part II Managing Cloud Services Chapter 6 Cloud Management Reference Architecture 117                 Standards 117                 TMF eTOM 118                 Information Technology Infrastructure Library 121                                 ITIL Version 2 122                                 ITIL Version 3 123                                 Service Strategy 125                                 Service Design 125                                 Service Transition 125                                 Service Operation 126                                 Continuous Service Improvement 126                                 Comparison of ITIL and TMF eTOM 126                 ITU-T TMN 129                 Building Cloud Models Using Standards 133                                 Cloud Reference Architecture: Process Model 133                                 Cloud Framework and Management Model 134                                 Application/Service Layer 136                                 Resource Control Layer 136                                 Resource-Abstracted Virtualization Layer 136                                 Physical Resource Layer 137                                 Management Reference Architecture 137                 Integration of Management Systems/Functions 138                                 Cloud Provider Challenges 138                                 Service-Oriented Architecture 139                                 Integration Enablers 139 Chapter 7 Service Fulfillment 143                 Cloud Fulfillment Using ITILV3 143                                 Service Strategy Phase 145                                 Cloud Architecture Assessment 145                                 Operations People, Processes, Products, and Partners (4Ps) 147                                 Demand Management 149                                 Financial Management and Business Impact 150                                 Risk Management 150                                 Service Design Phase 151                                 Service Catalog Management 151                                 Orchestration 153                                 Security 153                                 Network Configuration and Change Management 153                                 SLA 154                                 Billing and Chargeback 154                                 Service Transition Phase 154                                 Service Operate Phase 155                                 Service Desk (Function) 156                                 Incident Management 157                                 Problem Management 158                                 Service Fulfillment (Service Provisioning) 159                                 Event Management 159                                 Access Management 159                                 Cloud CSI (Optimization) Phase 160                 Cloud End-to-End Service Provisioning Flow 161                 Service Orchestration 164                 Cloud End-to-End Architecture Model 166 Chapter 8 Service Assurance 173                 Cloud Assurance Flow Using the ITIL Process 173                                 Service Strategy Phase 175                                 Architecture Assessment 175                                 Business Requirements 176                                 Demand Management 177                                 Service Design Phase 177                                 Availability Management 178                                 Capacity Management 179                                 Service-Level Management 182                                 Supplier Management 185                                 Service Continuity Management 186                                 Transition Phase 189                                 Operate Phase 189                                 CSI (Optimization) Phase 189                 Cloud End-to-End Monitoring Flow 190                 Service Assurance Architecture 192                                 Fault Management 194                                 Cisco Data Center Network Manager 195                                 Cisco UCS Manager 195                                 Cisco Fabric Manager System 195                                 Cisco Application Networking Manager 196                                 Cisco Info Center 196                                 Use Case(s) 197                                 Performance Management 199                                 Use Case 1: Measure Network Round Trip Time 201                                 Use Case 2: Validate RA 201                                 Use Case 3: Validate NetVoyant 203                                 Validate RA for NetFlow Data from Nexus 1000V 203 Chapter 9 Billing and Chargeback 207                 Billing and Chargeback Terminology 207                                 Billing 208                                 Chargeback 208                                 Rating and Charging 209                                 Billing Mediation 209                                 Pay-Per-Use 209                 Cloud Consumers and Providers 210                                 Cloud Consumers 210                                 Cloud Providers 211                 Cloud Services Billing Considerations 213                                 Infrastructure as a Service 214                                 Platform as a Service 214                                 Software as a Service 215                 Cloud Order-to-Cash Process Flow 216                 Billing and Charging Architecture 218 Part III Managing Cloud Resources Chapter 10 Technical Building Blocks of IaaS 223                 IaaS Service Composition 223                 Developing and Offering Cloud Products 228                                 Provisioning and Activating Services 231                 Persisting Service Data 233 Chapter 11 Automating and Orchestration Resources 239                 On-Boarding Resources: Building the Cloud 239                                 Modeling Capabilities 245                                 Modeling Constraints 246                                 Resource-Aware Infrastructure 246                 Adding Services to the Cloud 248                                 Provisioning the Infrastructure Model 250                                 Provisioning the Organization and VDC 250                                 Creating the Network Container 251                                 Creating the Application 251                                 Workflow Design 252                 Creation and Placement Strategies 253                 Service Life Cycle Management 256                                 Incident and Problem Management 257                                 Event Management 257                                 Request Fulfillment 259                                 Access Management 259                                 Operations Management 260                                 The Cloud Service Desk 261                                 Continued Service Improvement 261 Chapter 12 Cloud Capacity Management 263                 Tetris and the Cloud 263                 Cloud Capacity Model 265                                 Network Model 267                                 Compute Model 268                                 Storage Model 269                                 Data Center Facilities Model 270                                 Cloud Platform Capacity Model 271                 Demand Forecasting 272                 Procurement in the Cloud 274 Chapter 13 Providing the Right Cloud User Experience 277                 The Cloud User Interface 277                 Providing User Self-Care 280                 Integration 284                 Providing an Open API 287 Chapter 14 Adopting Cloud from a Maturity Perspective 291                 Maturity Models 291                 A Cloud Maturity Model 292                 Using the Cloud Maturity Model 295 Appendix A Case Study: Cloud Providers - Hybrid Cloud 301                 Cisco Cloud Enablement Services 301                 Company Profile 303                 Business Goals 304                 Cloud Strategy 306                 Cloud Maturity 307                 IT Platform 308                 Cloud Reference Model 310                 Private Cloud Services 312                 Orchestration and Automation Transition Architecture 314                 Telco Solution 317                 Solution 317                                 Network Architecture 317                                 Orchestration Architecture 320                 Out-of-the-Box Services 322                 Diggit Service Requirements 325 Appendix B Terms and Acronyms 327 TOC, 9781587204340, 11/8/2011  

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Author Information

Venkata (Josh) Josyula, Ph.D., CCIE No. 13518, is a distinguished services engineer (DSE) and lead solutions architect in Cisco Services Technology Group (CSTG). He has more than 25 years of diverse experience in network management for telecommunications and IP in a variety of positions, including systems engineering, technical marketing, consulting, customer management, and deployment.   Josh has been with Cisco for 11 years and, prior to that, worked at Bell Laboratories as a distinguished engineer. Josh has written and/or contributed to key ITU-T network management documents and served as advisory director for the TMF board. Josh has published more than 60 technical papers, reports, articles, and books and is frequently called upon by Cisco customers and internal Cisco engineers around the world for advice and presentations and to perform OSS assessment on OSS/BSS architecture and products.   Malcolm Orr (B.S.) is an enterprise architect within the Cisco Services Division. Malcolm focuses on advising telecommunication companies and large enterprise clients on how to architect, build, and operate NGN and cloud platforms. Malcolm has more than 18 years in the IT industry, of which the past 5 years he has spent at Cisco involved in architecting and delivering complex solutions to various clients. He currently is the lead architect for a number of Tier 1 public cloud projects within Cisco. Prior to joining Cisco, Malcolm was a principal consultant at AMDOCS, working on the BT 21CN transformation, and he was one of the founders and the technical director of Harbrook Consultants, a consulting firm specializing in network and system management.   Greg Page (B.A. (Hons.)) is a solutions architect for Cisco Systems within the presales Data Center architecture team. Greg has been working in the IT industry for 16 years (the last 11 with Cisco Systems) in a variety of technical consulting roles specializing in data center architecture and technology in addition to service provider security (CISSP #77673).  

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