Overview

The phenomenal rise of the Internet may seem to have transformed everything about business. But according to two men who have been at the forefront of the Internet's impact, some important things haven't changed: The future still belongs to passionate companies made up of passionate people. In this book, Schwab co-CEO David Pottruck teams up with leadership master and best-selling author Terry Pearce to show what it takes to build a high-growth organization in today's electronic environment. Passionate companies have cultures that are created and sustained on purpose, and that support individual contribution, team play and risk-taking. Passionate leaders are driven by their own personal values, and a desire for the health and success of their organizations and people, not merely the promise of an IPO payoff. Passionate business practices are dynamic, and are anchored by the principles that made the company a success in the first place. In Clicks and Mortar Pottruck and Pearce translate their experience working together at one of the world's fastest growing financial services companies into practical advice that will help other organizations adapt to the changes brought about by the technology-driven revolution. Through many stories and examples from Schwab, start-ups, and Fortune 500 companies, the authors show how organizations can marry technology and the best qualities of people to create the perfect environment for profitable success.

Full Product Details

9780787956882

Table of Contents

Reviews

Pottruck and Pearce reveal the secrets to corporate vitality in an upside-down world. -Gary Hamel, chairman, STRATEGOS An instant classic about hands-on leadership. -Management General ...keeps the readers interest...a very good book, well written by two people who know what they are talking about... (M2 Communications, 4 July 2001) ...packed with examples...it is worth attention...some valuable insights... (e. Business January 2002)

The CEO and Vice-President of Charles Schwab USA explain how successful fast transition really happens by telling the story of their company's meteoric rise to its position as the world's leading online brokerage firm. They maintain that the key to success remains the same even in an internet-driven environment: passionate employees build great companies. The book reveals how leaders can inspire commitment and implement the strategy necessary to create success, and help them focus on factors that will make a difference in the face of information overload. (Kirkus UK)

Author Information

DAVID S. POTTRUCK is president and co-CEO (with Charles Schwab) of The Charles Schwab Corporation TERRY PEARCE is president of Leadership Communication, a teacher at the Haas School of Business at the University of California, Berkeley, and an executive communications officer at Schwab.

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