Overview

Civility isn't just the newest touchy-feely catchphrase. It's a power that costs absolutely nothing and yet transforms people, businesses, and personal relationships. Civility invokes trust, heals wounded relationships, and invites safety and honesty into conversations. It saves money, headaches, lawsuits, and reputations. Within these pages, you'll discover what incivility costs American businesses and employees beyond dollars and cents, what to do if you find yourself on the business end of incivility, and most importantly, how to unleash the civility within yourself.

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9781530312429

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Diana Damron is a former television anchor and reporter who uses her well-honed skills of communication to transform businesses, organizations, and individuals. Today Diana is a speaker and trainer, as well as a personal and executive coach. Diana spent years in front of the camera and behind the scenes to interview the famous, the infamous, and those who just have a story to tell. After experiencing both the positive and dark side of work environments, Diana used her skills to develop The 3 C's approach to detect what specifically is holding back a company or an individual from achieving success and personal satisfaction. Diana uses Civility, Communication, and Character (The 3 C's) to take organizations and individuals from toxic to trusting. Diana also prepares and coaches individuals-whether executive or at-home-entrepreneur-to speak before audiences whether in the board room or on stage. In person, in front of an audience, and in writing, Diana's work is laced with humor. After all, this is the woman who walked right off the runway and fell into the laps of the stunned crowd at a national modeling competition at the Waldorf Astoria in New York City. You can see Diana's TedxTalk on The Force of Civility through her website or through YouTube.com. For information on training, keynotes, fees, and availability, please visit Diana's website at DianaDamron.com or email her at Diana@DianaDamron.com.

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