City & Guilds Level 2 ITQ - Unit 208 - Using Email Using Microsoft Outlook 2010
Author:   CiA Training Ltd.
Publisher:   CiA Training Ltd
ISBN:  

9780857410290


Pages:   116
Publication Date:   31 July 2012
Format:   Spiral bound
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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City & Guilds Level 2 ITQ - Unit 208 - Using Email Using Microsoft Outlook 2010


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Overview

This training guide has been written specifically for the City & Guilds ITQ (IT Users) level 2 unit Using Email, which requires you to make best use of e-mail software to safely and securely send, receive and store e-mail messages. Each exercise in this guide has been designed to gradually build up your knowledge of Microsoft Outlook using a simple, user friendly, step-by-step approach. This unit requires you to demonstrate the intermediate skills and knowledge needed to use a range of e-mail software tools to compose, format, send and manage messages. This guide provides you with the knowledge and techniques necessary to meet these learning outcomes. Data files to accompany this title are available to download from our website, which allow you to practise the many different software features covered.

Full Product Details

Author:   CiA Training Ltd.
Publisher:   CiA Training Ltd
Imprint:   CiA Training Ltd
Dimensions:   Width: 21.00cm , Height: 1.50cm , Length: 30.00cm
ISBN:  

9780857410290


ISBN 10:   0857410296
Pages:   116
Publication Date:   31 July 2012
Audience:   Adult education ,  Further / Higher Education
Format:   Spiral bound
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1) Opening & Closing Outlook 2) Using Outlook 3) Creating E-mail Messages 4) Sending Messages 5) Receiving Messages 6) Replying to Messages 7) Forwarding Messages 8) Attachments 9) Automate Responses 10) Organise and Store E-mail 11) Using Contacts 12) Using an Address Book 13) Using E-mail Safely 14) Guidelines, Laws and Procedures

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