Overview

With all the bad press about collection agencies how do you decide which one to use or if you should use one at all? This short book will help business owners make an educated decision about which collection agency they want representing their business and the most efficient ways to work with an agency to get the best return. I will also talk about the red flags that can tell you that you need a collection agency, signs to look for, what to expect and how using a collection agency can affect your business. Failing to have a collection agency hired and ready to collect on your past due accounts before it is needed is the biggest mistake business owners make in collections. This short book is critical for anyone who needs to hire a collection agency but does not know how to do it or what to look for.

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9781481295277

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In 1998, when Michelle was getting a divorce and had 2 small children, she started a collection agency from home leaving her full time job 6 months later. Her agency did very well and grew over the next 8 years until Michelle sold it in 2006 to write full time. Michelle knew what business owners needed and had already written a couple of books that were selling well. But it was still a huge leap , she says, I was a single mom with two sons. I started putting together my ideas, set up an office in my home, and used the income from book sales to fund publishing more books. That same year Michelle self published 4 books and e-books before landing her first book contract with Entrepreneur Press to write The Ultimate Credit and Collections Handbook, the check IS in the mail. She then self published a couple more business books before getting a book deal with John Wiley & Sons Publishing for her first hardcover book, The Guide to Getting Paid, weed out bad paying customers, collect on past due balances, and avoid bad debt. Today Michelle Dunn continues to write columns and books and presents webinars & offers consulting, sharing how business owners can limit credit risk as well as learn how they can prevent bad debt, and collect from past due customers. To learn more, visit www.MichelleDunn.com and www.Credit-and-Collections.com

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