Overview

Choices & Connections combines current scholarship and pedagogy, developed by a diverse community of expert voices, to provide all students with foundational communication skills to support their success in the human communication classroom and the community.

Full Product Details

Author:   Steven McCornack ,  Joseph Ortiz
Publisher:   Macmillan Learning
Imprint:   Bedford/Saint Martin's
Edition:   Fourth Edition
Dimensions:   Width: 18.70cm , Height: 2.20cm , Length: 22.90cm
Weight:   1.000kg
ISBN:  

9781319448547

ISBN 10:   1319448542
Pages:   576
Publication Date:   15 March 2023
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   Temporarily unavailable  
The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you.

Table of Contents

"Preface Part 1: Communication Foundations Chapter 1: Introduction to Communication  What Is Communication?   Defining Communication   Why We Communicate   Communication Models  Studying Communication   A Brief History of Communication   Types of Communication  Communication Competence   Understanding Communication Competence   Putting Competence into Practice  Choices and Connections   Communication Skills  Advance the Conversation: Phubbing Your Partner   Communication Connections  Advance the Conversation Take Two: Competent Conversations  Chapter 1 Review Chapter 2: Self and Perception  The Nature of Self   Self-Awareness   Self-Concept   Self-Esteem   Gender, Sexual Orientation, Culture, and Self  Presenting Self   Creating Faces and Masks   Losing Face   Maintaining Face  Advance the Conversation: Distorting Online Self-Presentation  Perceiving Others   The Perception Process   Perception and Culture   Attributions and Perceptual Errors  Forming Impressions   Gestalts   Algebraic Impressions   Stereotypes  Improving Perception   Perception-Checking   Empathy  Advance the Conversation Take Two: Empathy for a Group Member  Chapter Review Chapter 3: Understanding Gender and Culture What Is Gender?  Gender Defined Gender and Communication  Gender and Verbal Communication  Gender and Nonverbal Communication Moving Beyond Gender Stereotypes Advance the Conversation: Challenging Binary Judgments What Is Culture?  Culture Defined Co-Cultures  Intersections of Identity  Prejudice Culture and Communication  Dimensions of Difference  Communication Accommodation Creating Intercultural Competence  World-Mindedness  Attributional Complexity Advance the Conversation Take Two: Confronting Cultural Stereotypes and Communicating More Competently Chapter Review Chapter 4: Mediated Communication  What Is Mediated Communication?   Types of Mediated Communication   Functions of Mediated Communication   Characteristics of Mediated Communication  Self-Presentation and Mediated Communication   Creating Online Face   Managing Online Face  Mediated Communication Challenges   Perceived Social Isolation   Online Disinhibition   Digital Deception  Using Mediated Communication Competently  Advance the Conversation: Friends Don't Let Friends Fight on Social Media  Advance the Conversation Take Two: Removing an Embarrassing Post  Chapter Review Chapter 5: Verbal Communication  The Nature of Verbal Communication   Language Is Symbolic   Language Is Governed by Rules   Language Conveys Meaning   Language and Culture Are Intertwined  Verbal Communication Skills   Create Understandable Messages   Use ""I"" and ""We"" Language   Avoid Gender-Based Presumptions   Be Mindful of Cultural Differences  Verbal Communication Challenges   Prejudiced Language   Verbal Aggression   Deception  Advance the Conversation: Protecting a Friend from Harm   Defamation  Advance the Conversation Take Two: Disagreement with Family  Chapter Review Chapter 6: Nonverbal Communication  Characteristics of Nonverbal Communication   Nonverbal Communication Uses Multiple Channels   Nonverbal Communication Conveys More Meaning Than Verbal Communication   Nonverbal Communication Blends with Verbal Communication   Nonverbal Communication Is Influenced by Gender   Nonverbal Communication Is Influenced by Culture  Types of Nonverbal Communication   Body Movement   Voice   Touch   Personal Space   Appearance   Environmental Features  Functions of Nonverbal Communication   Conveying Meaning   Expressing Emotion   Presenting Self   Managing Interactions  Advance the Conversation: I Wasn't Being Sarcastic!   Defining Intimacy  Strengthening Your Nonverbal Communication Skills   Enhancing Your Nonverbal Expressiveness   Inhibiting Your Nonverbal Behaviors   Checking Your Nonverbal Attributions  Advance the Conversation Take Two: Perceiving Nonverbal Messages  Chapter Review Chapter 7: Active Listening  The Listening Process   Stages of the Listening Process   Motives for Listening   Multitasking and Listening  Advance the Conversation: To Multitask or Not, That Is the Question!  Listening Styles   Four Listening Styles   Gender and Listening Styles   Culture and Listening Styles  Barriers to Active Listening   Selective Listening   Pseudo-Listening   Aggressive Listening  Improving Active Listening Skills   Manage Your Feedback   Adapt Listening   Recognize the Value of Silence  Advance the Conversation Take Two: Active Listening  Chapter Review Part 2: Interpersonal Communication Chapter 8: Principles of Interpersonal Communication  What Is Interpersonal Communication?   Interpersonal Communication Is Transactional   Interpersonal Communication Is Dynamic   Interpersonal Communication Is Relational   Interpersonal Communication Is Impactful  Why Form Relationships?   Proximity   Resources   Similarity   Reciprocal Liking   Physical Attractiveness  Types of Relationships   Romantic Relationships   Family Relationships   Friendships  Advance the Conversation: When a Good Friend Changes   Workplace Relationships  Relationship Stages   Coming Together   Coming Apart  Advance the Conversation Take Two: Ending a Relationship  Chapter Review Chapter 9: Managing Interpersonal Relationships  Self-Disclosure in Relationships   Self-Disclosure and Relationship Development   Communicating Self-Disclosure  Self-Disclosure Skills  Advance the Conversation: I Don't Want to Hear This!  Managing Relationship Tensions   Openness versus Protection   Autonomy versus Connection   Novelty versus Predictability  Sustaining Your Relationships   Relational Maintenance   Supportive Communication  Advance the Conversation Take Two: Relationship Maintenance at Work  Chapter Review Chapter 10: Managing Conflict  Defining Conflict   Conflict Begins with Perception   Conflict Involves Clashes between Goals or Actions   Conflict Is a Process  Selecting an Approach to Conflict   Avoidance   Accommodation   Competition  Advance the Conversation: I Didn't Lie!   Collaboration  Conflict Endings   Separation   Domination   Compromise   Integrative Agreements   Structural Improvements  Barriers to Constructive Conflict   Attributional Errors   Destructive Messages   Cultural Differences  Advance the Conversation Take Two: Conflict with a Roommate  Chapter Review Part 3: Small Group Communication Chapter 11: Small Group Communication  Defining Small Groups   Characteristics of Small Groups   Types of Small Groups   Development of Small Groups  How Small Groups Communicate   Balancing Group Roles   Building Cohesion   Establishing Positive Norms   Sharing Responsibility  The Self's Influence on Small Group Communication   Communication Traits   Gender   Culture  Advance the Conversation: You're Not Funny  Virtuality and Small Groups   Benefits and Challenges of Group Virtuality   Improving the Quality of Virtual Group Meetings  Advance the Conversation Take Two: Conflict with a Group Member  Chapter Review Chapter 12: Leadership in Group Communication  Perspectives on Leadership   Traits View   Style View   Situational View   Functional View  Leading with Communication   Supporting Diversity, Equity, and Inclusion   Creating a Communication Climate   Preventing Groupthink   Dealing with Conflict  Advance the Conversation: The Bearer of Bad News  Leading Problem Solving   Structured Problem Solving   Group Brainstorming  Leading Decision Making   Decision by Authority   Decision by Vote   Decision by Consensus  Leading Meetings   Planning Meetings   Conducting Meetings   Following Up On/Evaluating Meetings  Advance the Conversation Take Two: Handling Complaints  Chapter Review Part 4: Public Communication Chapter 13: Preparing Your Speech  Preparing a Speech: First Steps  Choosing a Speech Topic   Identifying the General Purpose   Considering Speech Topics   Deciding on a Topic  Analyzing an Audience   Understanding an Audience   Developing an Audience Analysis  Advance the Conversation: Speaking Your Mind   Writing a Specific Purpose Statement  Planning a Research Strategy   Identifying Information Needs   Drawing on Personal Knowledge   Talking with Librarians   Documenting Research Findings  Conducting Research   Primary and Secondary Resources   Internet Resources   Library Resources   Interpersonal Resources   Evaluating Your Resources  Advance the Conversation Take Two: Oral Citations  Chapter Review Chapter 14: Composing Your Speech  Developing a Speech Thesis  Identifying and Supporting Main Points   Identifying Main Points   Supporting Main Points  Organizing a Speech   Selecting an Organizational Pattern   Using Connectives   Keeping Listeners Engaged  Advance the Conversation: But the Video Went Viral!  Introducing and Concluding a Speech   Introducing a Speech   Concluding a Speech  Putting It All Together: Speech Outlines   Preparation Outline   Delivery Outline  Advance the Conversation Take Two: Elevator Speeches  Sample Preparation and Delivery Outlines   Preparation Outline   Delivery Outline  Chapter Review Chapter 15: Delivering Your Speech  Speech Delivery Modes   Impromptu Speaking   Manuscript Speaking   Extemporaneous Speaking  Maximizing Speech Delivery   Conveying Immediacy   Projecting Confidence and Competence   Managing Delivery in Online Speeches  Managing Speech Anxiety  Advance the Conversation: Helping a Friend Manage Speech Anxiety  Choosing and Using Presentation Aids   Types of Presentational Aids   Presentation Software   Tips for Using Presentational Aids  Evaluating Speeches and Managing Feedback   Giving Effective Feedback   Using Feedback to Improve Speech Performance  Advance the Conversation Take Two: Delivering a Speech  Chapter Review Chapter 16: Informative Speaking  What Is Informative Speaking?   Functions of Informative Speeches   Specific Purposes for Informative Speeches   Informative versus Persuasive Speaking  Types of Informative Speeches   Expository Presentations   Process or Demonstration Presentations   Narrative Presentations   Comparison/Contrast Presentations  Guidelines for Informative Speaking   Choose a Personally Involving Topic   Capture—and Hold—Listeners’ Attention  Advance the Conversation: Some Things Are Better Left Unsaid   Use Conversational Language   Make the Speech Content Understandable   Help Audiences Remember the Message  Advance the Conversation Take Two: Responding to Audience Questions  Sample Informative Speech: Going Carbon Neutral on Campus  Chapter Review Chapter 17: Persuasive Speaking  What Is Persuasive Speaking?   Types of Persuasive Propositions   Audience Analysis for Persuasive Speeches   Credibility in Persuasive Speeches  Organizing and Supporting Persuasive Speeches   Organizing Persuasive Speeches  Advance the Conversation: Do or Die: Using Scare Tactics to Persuade Others   Reasoning for Persuasive Speeches   Avoiding Fallacies  Appealing to Your Audience's Needs and Emotions   Connecting to Audience's Needs   Providing Testimony and Stories   Using Descriptive Language  Guidelines for Persuasive Speaking   Establish Goodwill with Your Audience   Keep Your Specific Purpose Realistic   Decide How to Present an Issue   Maintain High Ethical Standards  Advance the Conversation Take Two: Emotional Appeals  Sample Persuasive Speech: Becoming a Socially Conscious Consumer Chapter Review Appendix: Interviewing  What Is Interviewing?   Types of Interviews   Preparing for an Interview  Essential Communication Skills for Interviewing   Being an Active Listener   Building Rapport and Demonstrating Cooperation   Using Mediated Communication during Interviews  Information Interviewing   Preparing for an Information Interview   Managing an Information Interview  Employment and Admissions Selection Interviewing   Preparing for Selection Interviews  Advance the Conversation: Well… to Be Totally Honest With You   Managing a Selection Interview  Advance the Conversation Take Two: Managing Stress Questions  Appendix Review Glossary References Index Pop Quiz Answers"

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