Overview

In 2003, in the face of errors and accidents caused by medical and surgical trainees, the American Council of Graduate Medical Education mandated a reduction in resident work hours to eighty per week. Over the course of two and a half years spent observing residents and staff surgeons trying to implement this new regulation, Katherine C. Kellogg discovered that resistance to it was both strong and successful--in fact, two of the three hospitals she studied failed to make the change. Challenging Operations takes up the apparent paradox of medical professionals resisting reforms designed to help them and their patients. Through vivid anecdotes, interviews, and incisive observation and analysis, Kellogg shows the complex ways that institutional reforms spark resistance when they challenge long-standing beliefs, roles, and systems of authority. At a time when numerous policies have been enacted to address the nation's soaring medical costs, uneven access to care, and shortage of primary-care physicians, Challenging Operations sheds new light on the difficulty of implementing reforms and offers concrete recommendations for effectively meeting that challenge.

Full Product Details

9798200373994

Table of Contents

Reviews

Author Information

Hillary Huber is one of the most successful voice talents in Los Angeles. Recent books read for Blackstone Audio include Him, Her, Him Again, the End of Him by Patricia Marx, A Field of Darkness by Cornelia Read, and A Map of Glass by Jane Urquhart. Katherine C. Kellogg is the David J. McGrath, Jr. (1959) Professor of Management and Innovation and a Professor of Business Administration in the Work and Organization Studies Department at the MIT Sloan School of Management.

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available