Overview

This volume is based on the author's experiences as a chief executive officer (CEO) at the Bank of Baroda and his research findings of almost five decades (mid-1950s to 2000) on several CEOs' strategies in industrial relations (IR) across organizations. The study underlines the need for an effective integration of industrial relations and human resource (HR) development to achieve positive business outcomes. Using personal interviews and archival material, Khandelwal examines the evolution of IR strategies in the context of changing environmental and organizational factors and its impact on the relations between the management and trade unions within the bank over an extended period of time. He submits it is crucial that employees are engaged and formal institutional mechanisms instituted todeal with the concerns of employees as well as of trade unions as a whole in order to transform the paradigm of employee relations from a narrow, union-focused perspective to a broader approach of empowering operating managers. Such a paradigm shift could, this work asserts, pave the way for significant changes, such as the introduction of new technology, customer-centric initiatives, new HR initiatives and rebranding with dramatic business outcomes within a short period of time.

Full Product Details

Author:   Anil Khandelwal (CEO, CEO, Bank of Baroda)
Publisher:   OUP India
Imprint:   OUP India
Dimensions:   Width: 14.80cm , Height: 3.00cm , Length: 22.50cm
Weight:   0.558kg
ISBN:  

9780199485642

ISBN 10:   019948564
Pages:   388
Publication Date:   18 October 2018
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   To order  
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Table of Contents

Contents List of Tables Acknowledgem ents List of Abbreviations Preface Introduction Section I: Rese arching Industrial Relations Chapter 1: Setting of the Research Agenda Chapter 2: Pragmatic Paternalism (1956-68) Chapter 3: A Testing Time (1969-70) Chapter 4: Fight to the Finish (1971-74) Chapter 5: Divide and Rule (1975-81) Chapter 6: Soft Pedalling (1982-84) Chapter 7: Management Apathy to Refo rms (1985-90): A feel from the field Chapter 8: Trade Unions Rule the Roost (1990-2000) Section II: From Research to Experiments in the Field Chapter 9: New Explorations and Initiatives (1995-97) Chapter 10: Dislodging the Status Quo (1997-2000) Section III: Towards a New Paradigm Chapter 11: Reforming IR Chapter 12: From IR to HRD Chapter 13: Inferences and Insights Chapter 14: CEO - Chess master or Gar dener? Appendix* Bibliography

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Author Information

Dr Anil K Khandelwal is recently appointed by the Government of India as member of Banks Board Bureau, which appoints Chairmen and whole time directors in Public Sector banks . He is also a senior advisor at KPMG and is a non-executive Chairman of a bank in Mauritius. He is a leading transformational leader, author, educationist and HRD expert . He is the former Chairman and Managing Director of Bank of Baroda and Dena Bank.

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