Overview

The CCNA Voice certification expands your CCNA-level skill set to prepare for a career in voice networking. This lab manual helps to prepare you for the Introducing Cisco Voice and Unified Communications Administration (ICOMM v8.0) certification exam (640-461). CCNA Voice Lab Manual gives you extensive hands-on practice for developing an in-depth understanding of voice networking principles, tools, skills, configurations, integration challenges, and troubleshooting techniques. Using this manual, you can practice a wide spectrum of tasks involving Cisco Unified Communications Manager, Unity Connection, Unified Communications Manager Express, and Unified Presence. CCNA Voice Lab Manual addresses all exam topics and offers additional guidance for successfully implementing IP voice solutions in small-to-medium-sized businesses.

Full Product Details

Author:   Brent Sieling
Publisher:   Pearson Education (US)
Imprint:   Cisco Press
Dimensions:   Width: 21.70cm , Height: 3.10cm , Length: 27.50cm
Weight:   1.344kg
ISBN:  

9781587132995

ISBN 10:   1587132990
Pages:   600
Publication Date:   21 February 2013
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Chapter 1 Traditional and Unified Voice Chapter 2 Understanding Cisco Unified Communications Solutions Chapter 3 Establishing Network Connectivity and Understanding IP Phone Registration Chapter 4 Introduction to CUCME Administration Chapter 5 Configuring Phones and Users in Cisco Unified Communications Manager Express (CUCME) Chapter 6 Cisco Unified Communications Manager Express (CUCME) Dial Plans and QoS Chapter 7 Cisco Unified Communications Manager Express (CUCME) Productivity Features Chapter 8 Administrative Interfaces 165 Chapter 9 Managing Services, Phones, and Users Chapter 10 CUCM Dial Plan Chapter 11 CUCM Telephony Features Chapter 12 CUCM Mobility Features Chapter 13 Cisco Unity Connection Chapter 14 Cisco Unified Presence Chapter 15 Troubleshooting Cisco Unified Communications Manager Express (CUCME) Chapter 16 Troubleshooting CUCM Chapter 17 Monitoring Cisco Unity Connection Part VI: Appendixes Appendix A IP Addressing and Phone Extensions for Cisco Unified Communications Manager Express (CUCME) Labs Appendix B IP Addressing and Phone Extensions for Cisco Unified Communications Manager (CUCM) Labs (Chapters 8–14 and 16–17) Appendix C Building Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Unified Presence (CUPS) Servers in VMware Workstation Appendix D Configuring the Cisco Unified Communications Manager Express Router Appendix E PSTN Simulator

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Author Information

Brent Sieling is an instructor and program director for the two-year Network Specialist Associate Degree at Madison College. He has been teaching networking classes full-time since January 2006 and part-time for three semesters prior to that. He is the lead contact for the Academy Support Center and Instructor Training Center at Madison College’s Cisco Networking Academy, providing support to over 30 high schools and technical colleges in the state of Wisconsin. Brent previously worked as a network specialist at the Madison Metropolitan School District, where he managed a network of over 50 schools. Brent currently holds the Cisco Certified Network Associate (CCNA), CCNA Voice, and CCNA Security certifications, and he was previously a Certified Novell Engineer (CNE). He recently completed the Cisco Academy Instructor Trainer Qualification (ITQ) process to become an Academy Instructor Trainer. Brent has been a regular presenter at the Cisco Academy conferences.  

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