Overview

CCNA Voice Exam Cram IIUC Exam 640-460 David Bateman William Burton, CCIE No. 1119 In this book you'll learn how to Understand digital and analog circuits Use voice signaling protocols Connect your VoIP system to the rest of the world Configure your network to support VoIP Configure QoS and Cisco AutoQoS Configure Cisco Unified CME to support endpoints and connect to a service provider Configure Cisco Unity Express Implement business features Maintain and troubleshoot Cisco Unified CME and Cisco Unity Express Implement the Smart Business Communications System WRITTEN BY LEADING EXPERTs: David Bateman is a certified Cisco instructor with more than 20 years of internetworking experience. David is currently the director of curriculum development for Skyline-ATS. William Burton, CCIE No. 1119, CCVP, CCNP, CCVA, CCNA, is an author, instructor, and IT implementer with more than 35 years of experience. Mr. Burton's experience includes small to global network architecture and deployments for federal agencies, state and local governments, corporations, and educational institutions. CD Features Test Engine Powered by MeasureUp! This book includes a CD-ROM that features Complete coverage of CCNA Voice exam objectives Practice exams with detailed explanations of correct and incorrect answers Multiple exam modes An electronic copy of the book informit.com/examcram ISBN-13: 978-0-7897-3799-1 ISBN-10: 0-7897-3799-X

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David Bateman (Stockbridge, MI) is a certified Cisco Systems Instructor with over 20 years of internetworking experience. While one of his primary roles is that of Cisco IP Telephony instructor, he is also involved in authoring books and courses in this field and is the Director of Curriculum Development for Skyline-ATS. William Burton (Baltimore, MD) is a Cisco instructor and consultant with seventeen years experience teaching Cisco course material. He is a developer for Cisco training material and has developed curriculum, training materials, and trained network engineers for Dow Chemical, Bank of America, and Weyerhaeuser.

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