Cases on Managing E-Services
Author:   Ada Scupola (Roskilde University, Denmark)
Publisher:   Information Science Reference
ISBN:  

9781281791078


Pages:   299
Publication Date:   01 January 2008
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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Cases on Managing E-Services


Overview

After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.

Full Product Details

Author:   Ada Scupola (Roskilde University, Denmark)
Publisher:   Information Science Reference
Imprint:   Information Science Reference
ISBN:  

9781281791078


ISBN 10:   1281791075
Pages:   299
Publication Date:   01 January 2008
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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