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9781138199835

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Since ancient times, when society has needed to communicate complex yet critical concepts, people have turned to the art of storytelling, and this book follows in that tradition. Storytelling through case studies has the potential to explicate the complex systems development process in ways that traditional analyses cannot. I hope you find in these engaging stories insights that will inform and inspire you as, together, we work to ensure our systems engineering community can continue to serve generations to come. -Jeff Wilcox, Vice President of Engineering, Lockheed Martin Corporation, Bethesda, Maryland

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Alex Gorod is the founder and managing member of SystemicNet, LLC in New York and a partner at ITNET Management, LLC. He is also a visiting fellow at the University of Adelaide and adjunct associate professor at Zicklin School of Business, Baruch College/City University of New York. Alex is a recipient of the Fabrycky-Blanchard Award for Excellence in Systems Engineering Research and Robert Crooks Stanley Doctoral Fellowship in Engineering Management. He holds a PhD in engineering management from Stevens Institute of Technology. Brian E. White received his PhD and MS in computer sciences from the University of Wisconsin and his SM and SB in electrical engineering from M.I.T. He served in the US Air Force, and for eight years was at M.I.T. Lincoln Laboratory. For five years, Dr. White was a principal engineering manager at Signatron, Inc. In his 28 years at The MITRE Corporation, he held a variety of senior professional staff and project/resource management positions. He was director of MITRE's Systems Engineering Process Office, 2003-2009. Dr. White retired from MITRE in July 2010 and currently offers a consulting service, CAUSES (Complexity Are Us Systems Engineering Strategies-website: www.cau-ses.net). Professor Vernon Ireland , BE, BA, MEngSc, PhD, FieAust, CPEng, EngExec, is director of project management for the University of Adelaide, offering master's degrees in traditional and complex project management. Previously, he has been corporate development director of Fletcher Challenge Construction, responsible for people and business systems improvement, in the United States, New Zealand, Australia, Pacific, and Asian businesses of the $2 billion parent company. In academia, he was the foundation dean of design, architecture, and building at the University of Technology, Sydney. Professor Ireland has been awarded the Engineer's Australia Medal (2008), the Rotary International G

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