Overview

"""Case Studies in Organizational Communication"" offers some of the most important examples of organizational ethics to date. Case studies in the volume include: discussion of ethical dilemmas faced by NASA; Coca-Cola; Mitsubishi; and the war in Iraq. This volume is a crucial step toward addressing these ethical issues, providing a rich and diverse overview of an increasingly important issue for organizations in contemporary society."

Full Product Details

Author:   Steve May
Publisher:   SAGE Publications Inc
Imprint:   SAGE Publications Inc
Dimensions:   Width: 15.20cm , Height: 2.30cm , Length: 22.90cm
Weight:   0.567kg
ISBN:  

9780761929833

ISBN 10:   0761929835
Pages:   424
Publication Date:   19 April 2006
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Unknown
Availability:   In Print  
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Preface 1. Ethical Challenges and Dilemmas in Organizations: A Case Study Approach 2. Ethical Perspectives and Practices Alignment Case Study 1: The Ethics of the Family Friendly Organization: Challenges and Tensions Related to Multiple Life Perspectives - Caryn E. Medved and David R. Novak Case Study 2: The Wal-Mart Way: Community Service or Sneaky Exploitation? - Edward C. Brewer Case Study 3: Working at Home and Playing at Work: Using ICTs to Break Down the Barriers Between Home and Work - Alf Steinar Saetre and Jan-Oddvar Sornes Case Study 4: The Bush Team's Moral Ethos: An Ethical Critique of the Iraq War - Mohammad A. Auwal Dialogic Communication Case Study 5: The National College Registration Board: A Case Study in Organizational Legitimacy - Rebecca Meisenbach Case Study 6: The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective - Keri K. Stephens, Scott C. D'Urso, and Penny Holmes Case Study 7: The Circle of Truth: An Examination of Values, Truth-Telling, and Alignment at Mount Carmel Health - Bethany Crandell Goodier Participation Case Study 8: Ethical Storm or Model Workplace? - Joann Keyton, Paula Cano, Teresa L. Clounch, Carl E. Fischer, Catherine Howard, Sarah S. Topp, and Michaella M. Zlatek Case Study 9: Keeping It Real: Race, Difference, and Corporate Ethics at Coca-Cola - Patricia S. Parker Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Buckeye Egg Farm: Environmental Communication, News Frames, and Social Protest - Jeanette Wenig Drake Transparency Case Study 11: Moral Leadership in the Catholic Church: Loss of Credibility and Organizational Support Amidst Charges of Sexual Abuse - Elise J. Dallimore Case Study 12: Whose Ethics? Whose Leadership? Revenue Sports and University Integrity - John Llewellyn Case Study 13: Tricking Your Customers Without Cheating Them: Minimal Details as an Information Strategy - Alf Steinar Saetre and Keri K. Stephens Case Study 14: Corporate Ethics in the Pharmaceutical Industry: The Lipobay/Baycol Case of Bayer - Nicola Berg and Martin K. Welge Accountability Case Study 15: Should We Stop Using the Letter C? Three Key Players Respond to the February 1, 2003 Columbia Shuttle Events - Michelle T. Violanti Case Study 16: Blaming the Dead: The Ethics of Accident Investigation in Wildland Firefighting - Jennifer Thackaberry Case Study 17: Why Companies Tell Lies in Business: A Japanese Case in the Food Industry - Toru Kiyomiya, Kaori Matake, and Masaki Matsunaga Courage Case Study 18: Call 'Em Like We See 'Em : Responding to Unfair and Unethical Charges - Joy L. Hart, Stuart L. Esrock, and Greg B. Leichty Case Study 19: Nothing Fishy Going on Here: The Ethics of Openness, Culture, and Strategies - Jan-Oddvar Sornes and Larry Davis Browning Case Study 20: Showdown at University Baptist Church - Brian K. Richardson, Heather M. Osterman, and Lori A. Byers Case Study 21: Purifying an Image: Baxter International and the Dialyzer Crisis - Julie A. Davis Afterword: Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future - George Cheney

Reviews

Those wanting to dip their feet into the ethical practices of transparency, alignment, and courage in order to reevaluate the scenarios that surround them will appreciate this book. For ethics novices, May's book offers an excellent starting point for those interested in exploring ethical issues. -Helen Sommerville, University of Stirling -- Helen Sommerville Journal of Mass Media Ethics 20071213

Those wanting to dip their feet into the ethical practices of transparency, alignment, and courage in order to reevaluate the scenarios that surround them will appreciate this book. For ethics novices, May's book offers an excellent starting point for those interested in exploring ethical issues. -Helen Sommerville, University of Stirling -- Helen Sommerville Journal of Mass Media Ethics 20071213 Not only will students see ethical issues unfold across different types of organizations, they will become more acquainted with the complexity of organizations, as well as with ethical situations, and will become more knowledgeable about real issues in real organizations. -- Joy L. Hart 20110630 Case Studies in Organizational Communication covers a great number of issues and can be used in a variety of classes. I particularly enjoy its in-depth coverage of issue management, activism, and power and politics. The case studies are readable and engaging and, as a result, allow students to connect meaningfully with ethical theory and everyday communication practice. -- Heather M. Zoller 20110630

Author Information

Steve May (Ph.D., University of Utah, 1993) is Associate Professor in the Department of Communication Studies at the University of North Carolina at Chapel Hill. He is a Leadership Fellow at the Institute for the Arts and the Humanities, an Ethics Fellow at the Parr Center for Ethics, and a researcher and ethics consultant for the Ethics at Work program at the Kenan Institute for Ethics He is co-editor, with George Cheney and Debashish Munshi, of The Handbook of Communication Ethics and, with Oyvind Ihlen and Jennifer Bartlett, of The Handbook of Communication and Corporate Social Responsibility. His organizational communication research has been published in journals such as Management Communication Quarterly, Journal of Applied Communication Research, Rhetoric and Public Affairs, Public Policy Yearbook, and Organizational Communication: Emerging Perspectives. He is a past Forum Editor of Management Communication Quarterly and Associate Editor of The Journal of Applied Communication Research and The Journal of Business Communication.

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