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9781418053598

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Preface. Acknowledgements. Case Study 1. Fools Rush In. Case Study 2. Frequent Flyer. Case Study 3. In Their Time of Grief. Case Study 4. A Quarter a Day Keeps the Doctor Away. Case Study 5. All Dressed Up and No Place to Go. Case Study 6. The Coke Scandal. Case Study 7. A Penny for Your Thoughts. Case Study 8. Knock-Knock. Case Study 9. Magnetic Personality. Case Study 10. Cat on a Hot Tin Roof. Case Study 11. Family Ties. Case Study 12. One Patient-To Go. Case Study 13. Food Poisoning. Case Study 14. Pain in the Butt. Case Study 15. Salute. Case Study 16. The Perfect Storm. Case Study 17. This is My Patient. Case Study 18. Where Do We Go from Here? Case Study 19. Why 3 AM? Case Study 20. You Did What? Case Study 21. Crotch Rocket. Case Study 22. Dog and Pony Show. Case Study 23. Rehab. Case Study 24. Professional Courtesy? Case Study 25. It'll Only Take a Minute. Case Study 26. Appearances. Case Study 27. A Few Good Men. Case Study 28. Bright Idea. Case Study 29. Fatal Mistake. Case Study 30. Holiday Get Together.

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Dr. Jeff Thomas is a Clinical Associate Professor at Arizona State University. His primary responsibilities are teaching both graduate and undergraduate courses in fire service management and administration. He conducts research in the area of fire and human behavior. He was recently named a fellow of the Lincoln Center for Applied Ethics. Dr. Thomas received his Doctor of Psychology Degree from the University of Northern Colorado and practiced in Phoenix, Arizona for a decade. He has extensive experience treating public safety professionals both in his private practice and while working for an employee assistance program. He has been a member of the Goodyear Fire Department for seven years and is currently assigned as Emergency Management Coordinator. During the time he was in college, Dr. Thomas worked as an EMT for Life Ambulance in Wheat Ridge, Colorado. Dr. Thomas has provided consultation to many fire departments and EMS agencies throughout the United States and Canada. He is recognized internationally as an expert in the areas of juvenile fire setting and adult arson. Dr. Thomas has also been involved in paramedic education and training for many years. He offers classes to paramedics and others to help them improve their ability to respond to psychological emergencies and provide a higher level of customer service. Dr. S. Joseph Woodall is an Assistant Professor and the Director of the Fire Science Program at Fayetteville State University. His other university experience included three years at Visiting Assistant Professor at the University of North Carolina at Charlotte. Prior to this he was Division Chair and Assistant Professor at Grand Canyon University in Phoenix, Arizona. While at Grand Canyon University he served as a program director, division chair and associate dean; in online and on campus programs. Dr. Woodall holds a Ph.D. in Human and Organizational Systems and Masters Degrees in Professional Counseling, Education and Human Development. He holds undergraduate degrees in Education and Fire Department Administration. Professor Woodall is also a graduate of the National Fire Academy's Executive Fire Officer Program. Dr. Woodall retired from the City of Peoria, Arizona Fire Department in July of 2003. He actively served in all fire department ranks up to and including acting Battalion Chief but feels his twelve years as a captain/EMT/Technical Rescue Technician on Ladder 193 provided him with the experiences that made his contribution to this book meaningful. Dr. Woodall has presented nationally on a variety of fire service topics and emergency responder mental health. He has worked as a therapist for the St. Luke's Behavioral Health Employee Assistance Program at is a Licensed Professional Counselor.

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