Overview

Cambridge Career Award in Office Administration: Standard Level is an invaluable source of basic knowledge and skills for candidates studying for the Cambridge Career Award in Office Administration at Standard level. It has been endorsed by Cambridge International Examinations. The book is aimed at students preparing for a career in office administration, as well as employees wishing to develop their basic competence, knowledge and understanding of key office skills. It focuses on the practical application of office skills and highlights standard business practices.

Full Product Details

Author:   Edna Turnbull
Publisher:   Cambridge University Press
Imprint:   Cambridge University Press
ISBN:  

9780521891240

ISBN 10:   0521891248
Pages:   240
Publication Date:   01 March 2004
Audience:   Primary & secondary/elementary & high school ,  Primary ,  Secondary
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

Section 1: Text processing; 1. Recognise and follow safe working practices within the office environment; 2. Use typewriters or word processors efficiently; 3. Produce and format text from manuscript and typescript, using standard business formats and conventions; 4. Text process a range of business documents; Section 2: Communication and task management; 5. Identify and apply task management techniques; 6. Respond positively to others in the working environment and contribute to a team task; 7. Choose appropriate methods of written business communication to carry out a series of routine tasks concisely and clearly; 8. Understand and apply effective oral communication techniques; Section 3: Office procedures; 9. Describe main functions of an administrative environment; 10. Explain legislation relating to administrative procedures; 11. Use and evaluate a range of routine administrative procedures; 12. Use and evaluate a range of office technology and communication systems; 13. Identify and apply methods for planning and organising work; Section 4: Shorthand; 14. Follow safe and correct working practices for shorthand note-taking and transcription; 15. Apply the theory of the chosen shorthand system and further develop speed of note-taking; 16. Use any system of shorthand to write verbatim notes of a variety of business documents from dictation at 80 words per minute; 17. Accurately transcribe verbatim shorthand notes, using a typewriter or word processor; 18. Produce three business documents in a one hour shorthand transcription test from material dictated at 80 words per minute; Section 5: Organising meetings and events; 19. Demonstrate an understanding of organising meetings,events; 20. Apply communication methods and monitoring aids; 21. Demonstrate an understanding of the purpose of meetings; 22. Demonstrate an awareness of the secretarial and chairperson's roles,and meeting procedures; 23. Working in pairs or individually produce an individual report to specified criteria.

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