Overview

Cambridge Career Award in Office Administration: Advanced Level is an invaluable source of advanced knowledge and skills for candidates studying for the Cambridge Career Award in Office Administration at Advanced level. It has been endorsed by Cambridge International Examinations. The book is aimed at students intending to progress to higher level study and employees who are operating at a supervisory or junior management level.It focuses on the practical application of office skills and highlights standard business practices.

Full Product Details

Author:   Edna Turnbull
Publisher:   Cambridge University Press
Imprint:   Cambridge University Press
ISBN:  

9780521891257

ISBN 10:   0521891256
Pages:   240
Publication Date:   01 March 2004
Audience:   Primary & secondary/elementary & high school ,  Primary ,  Secondary
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order  
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Table of Contents

Section 1: Text processing; 1. Understand and follow safe working practices within the office environment; 2. Use typewriters or word processors efficiently; 3. Produce and format text from manuscript and typescript, using standard business formats and conventions; 4. Text process a range of business documents; Section 2: Communication and task management; 5. Identify and apply task management techniques, effectively and efficiently; 6. Respond positively to others in the working environment and contribute to a team task; 7. Choose appropriate methods of written business communication to carry out complex tasks in a variety of situations; 8. Understand and apply effective oral communication techniques; Section 3: Office procedures; 9. Contribute to the planning, organising and monitoring of work; 10. Explain methods of contributing to the maintenance of a healthy, safe and secure working environment; 11. Maintain, develop and implement administrative procedures; 12. Undertake research and select information; 13. Organise and record meetings;14. Arrange travel and accommodation; Section 4: Shorthand; 15. Follow safe and correct working practices for shorthand note-taking and transcription; 16. Apply the theory of the chosen shorthand system and further develop speed of note-taking; 17. Use any system of shorthand to write verbatim notes of a variety of business documents from dictation at 100 words per minute; 18. Accurately transcribe verbatim shorthand notes, using a typewriter or word processor; 19. Produce three business documents in a one hour shorthand transcription text from material dictated at 100 words per minute; Section 5: Organising meetings and events; 20. Demonstrate an understanding of organising meetings, events and conferences; 21. Select and apply appropriate methods of communication,and effective monitoring aids; 22. Demonstrate an understanding of the purpose of meetings,and types of meetings; 23. Demonstrate an awareness of the chairperson's role, meeting terminology and the minuting process; 24. Produce a written report to specified criteria

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