Overview

A physician-entrepreneur who works with Fortune 500 companies presents how healthcare needs to change and work for everyone in a post-pandemic world. If the healthcare system were an emperor, Covid-19 tragically revealed that it had no clothes. Healthcare had to adapt, and quickly—hundreds of thousands of lives were being lost to the ravaging pandemic. Driven by necessity, we witnessed a dramatic acceleration of virtual care, drive-thru testing, and home-based services. In the process, old rules were rewritten and, perhaps surprisingly, largely in a good way. To come out ahead, all healthcare stakeholders—patients, caregivers, health systems, employers, investors, and policymakers—need to understand this new landscape and change their behaviors and strategies accordingly.  In Care After Covid, practicing physician, technologist, and business leader Dr. Shantanu Nundy, Chief Medical Officer at Accolade, which provides healthcare services to Fortune 500 companies, shows how to transform healthcare along three dimensions: Distributed: healthcare will happen where health happens. It will shift from where doctors are to where patients are—at home, in the community, and increasingly on their phones. Digitally enabled: healthcare and the relationships that are central to care will be strengthened by data and technology. It will shift from being siloed to connected, from being episodic to continuous, from one-size-fits-all to more personalized. Decentralized: healthcare decisions and resources will be in the hands of those closest to care. The power to determine who gets care and how they get it will shift away from governments and insurance companies to communities, employers, doctors, and patients. What this pandemic has necessitated and set in motion is nothing short of a reinvention of how healthcare is delivered. Care After Covid shows all stakeholders in the healthcare ecosystem exactly what needs to change and, more importantly, how to do it. We can’t afford not to.

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9781264259120

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Shantanu Nundy, MD, MBA, is a primary care physician, technologist, and business leader who serves as Chief Medical Officer for Accolade, which delivers personalized navigation and population health services to companies that cover over 1.7 million working Americans. In addition, he practices primary care in the greater Washington, DC, area. Dr. Nundy was a senior health specialist at the World Bank Group in its Health, Nutrition, and Population Global Practice, where he advised developing countries across Africa, Asia, and South America on health system innovation and technology. Previously, he was Director of the Human Diagnosis Project, a healthcare AI startup backed by Y Combinator, Andreessen Horowitz, and Union Square Ventures, which he successfully built into the world's largest open medical project spanning 80 countries. Prior to that, he was Managing Director for Clinical Innovation at Evolent Health (NYSE: EVH), a population health and predictive analytics company, where he improved hospital and chronic disease outcomes for over 2 million Americans. He is also co-inventor of SMS-DMCare, an automated text messaging software for individuals with diabetes, one of the first mobile health interventions to demonstrate improved health and lower costs and to be adopted by the World Health Organization (WHO)'s eHealth Compendium. Nundy's work has been recognized by the MacArthur Foundation and been featured in The Wall Street Journal, Forbes, The Atlantic, and Wired. He has been an advisor and speak on digital health and artificial intelligence to the federal and state medical boards, the FDA, and numerous healthcare startups and investors. Nundy is a graduate of MIT (BS), Johns Hopkins (MD), and the University of Chicago (MBA).

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