Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
Author:   Micah Solomon
Publisher:   McGraw-Hill Education
ISBN:  

9781264825516


Pages:   240
Publication Date:   31 October 2023
Format:   Hardback
Availability:   In Print   Availability explained
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Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever


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Author:   Micah Solomon
Publisher:   McGraw-Hill Education
Imprint:   McGraw-Hill Education
Weight:   0.449kg
ISBN:  

9781264825516


ISBN 10:   126482551
Pages:   240
Publication Date:   31 October 2023
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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"Micah Solomon is a customer service consultant and turnaround expert, trainer, eLearning training designer, and keynote speaker. He's known nationally and globally for his step-by-step customer service improvement approach to transforming customer service from a source of frustration to a builder of customer engagement, loyalty, and word-of-mouth marketing and praise. Inc. magazine has named Micah ""The World's #1 Customer Service Turnaround Expert."""

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