Overview

Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Illustrated with scenarios from everyday work situations, the author offers guidance on how to create the right conditions for a meaningful discussion as well as defining the seven key principles (confidence, clarity, compassion, curiosity, compromise, credibility, and courage) that enable both parties to gain a deeper understanding of what the other person may be thinking and establish their point of view more clearly. Can We Talk? includes vignettes, advice from those who have been there and thrived, as well as lessons learned from conversation failures. Listeners will learn how to prepare, start, and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must engage. Scripts are provided to help listeners get off to a running start.

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Coming soon... Telling stories as a radio host, then as a costumed tour guide, Sara Sheckells followed a career path into academia before her love of the literary pulled her back to the mic. Sara's narration style has been described as sophisticated, smooth, and smart. Her knowledge of higher education, adolescence, and career development informs her narrations in multiple genres, including literary fiction, memoirs, self-development, and women's fiction. A New England native, Sara lives north of Boston with her family, including a supportive spouse, two brilliantly brained kiddos, and a boisterous boxer dog.

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